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Getting error code 024 on vip722 dishplayer - Televison & Video

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This message is displayed when a feature that relies on guide information such as Themes, Timers, DVR Events etc. is being used and the receiver does NOT have access to the guide information.

  • Power off the receiver and unplug the receiver from the electrical outlet. Wait 10 seconds, plug the receiver back into the electrical outlet and power the receiver on.
  • Posted on Jan 29, 2011


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    SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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    Posted on Jan 02, 2017


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    024 958 ERROR CODE OF XEROX dc 250 Problem

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    I received a notice on the tv screen that my hard drive was not working and to unplug and replug. I did and I still cannot record or retrieve any of my recordings

    I understand you're having an issue with your receiver's hard drive in terms of viewing the DVR features, roger prokes. What error message are you receiving? Is it 024 or 311? Also, make sure when you unplug the power cord from the wall that you keep it unplugged for at least 15 seconds. Do you have it plugged into a surge protector or an outlet? If you have it plugged into a surge protector, try using an outlet as that will likely work better.

    Hope that helps!

    Apr 05, 2011 | DISH Network ViP722 DTV Receiver /...

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    Will not record a program, can not access dvr recorded programs. When DVR button is pressed get the message " ERROR 024 Unable to access this feature at this time : data not available " .

    Hello this is Matthew Gonzales with DISH Network customer service. With a 024 message, the best thing that we can do is hard reset the receiver. To do a hard reset, you simply unplug the receiver from the power outlet it is connected to, leave it unplugged for 20 seconds, then plug it back in. The receiver reboot process takes about 5 minutes. Once the show is back on, try accessing your DVR again, if it is still not working, the receiver will need to be replaced. If this is still a problem, please feel free to email me at with your account number so we can get this resolved.

    Sep 21, 2010 | DISH Network ViP722 DTV Receiver /...

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    If I pause live TV, the DVR will frequently stop pausing and return to live TV and will not allow me to go in reverse. Also, the DVR is sometimes slow to respond to remote control commands, particularly...


    Are you still having problems with your receiver? Anytime you are not able to perform DVR functions, it is usually an indication of a hard drive problem. Are you getting an error message (maybe 024) when the functions are not working? Please let me know if you are still having problems and I would be happy to assist you.

    Ray Calo
    DISH Network

    Aug 25, 2010 | DISH Network ViP722 DTV Receiver /...

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    Our xerox workcenter 7235 fault code 024-360 and copy service is disabled

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    You will have to either get this printer repaired or replace it.

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    Where can I find what the error codes mean? I have a 024 and 025 error code.

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    Program sony remote to operate dish vip722

    The Sony RM-YD029 Remote control will work with the Dish Network VIP722 DVR HD Satellite Receiver, but the Dish Network VIP722's Primary remote address must be set to 1.

    The procedure below will allow Sony RM-YD029 remote control to operate Dish VIP722.

    Using the Dish Network Remote Control -
    1. Press menu 2 times to get to system info page
    2. In the system info page the primary remote address is in a white box (bubble) followed by a Green TV (1)symbol that says IR and indicates you the channel your remote control one is configured. The Sony RM-YD029 will work when this primary remote address number (in the white box) is set to 1.

    If the Primary Remote Address of your VIP722 Remote control 1 is not set to channel 1, here is how to change it:

    1. While displaying the system info page, press and hold the SAT button on your dish network remote until all other modes are flashing, about 3 seconds.
    2. then press the '1' button on the numeric pad of your dish remote
    3. then press the '#' button on the numeric pad of the dish remote
    4. then press the 'record' button (red dot button - stores setting)
    5. At this point you should see a number 1 in front of the primary remote address on the dish system info page

    Ensure you enter the corresponding IR code into your Sony remote control per the instructions in the manual or Sony's web site. My 722 works with Sony IR code - 01775.

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