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Tried to update nintendo wii game console using my wireless internet connection, after waiting a few for downloading error 003 came across tv screen now nothing works

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Posted on Nov 15, 2009

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Hi my wii wont let me down load are system update it keeps saying error and wont finish.it also keeps saying a code 32002


According to Nintendo, error 32002 means: "Lost connection during Wii system update". So, the problem probably lies either in your internet connection or in Nintendo's server. If you're using a slow internet connection such as dial-up, then the easiest solution would be to upgrade to a faster connection - most modern gaming applications require one anyways. However, if you're using a faster internet connection, try these tips:
- If you have a wireless connection, be sure that no one is using a microwave or cordless phone while you are trying to download the update, both of these devices can cause interference
- If you are on a college campus or using a shared internet connection with many people, try updating your console at an unusual time, like two or three o'clock in the morning when no one else is online
- wait a day or two and try again; Nintendo may be having server troubles
- call Nintendo's helpline at 1-800-255-3700 and tell them about your problem
Hope this helps!

May 06, 2011 | Nintendo Wii Console

1 Answer

Error code 32002 when trying to update


Try changing the channel on your wireless router to channel 1 or channel 11 which can increase download speeds. The error means your wii encountered a connection error whilst downloading the update from nintendo, this could be your internet connection, or too many people on nintendo servers

Mar 19, 2011 | Nintendo Wii Console

1 Answer

I have a Korean Wii. I dont know the system details. I was trying to update the system with a wireless internet connection and I now get the Error 003: unauthorized device has been detected. How do I...


I dont know the system details. I was trying to update the system with a wireless internet connection and I now get the Error 003: unauthorized device has been detected. How do I recover the system?

Jan 24, 2011 | Nintendo Wii Console

2 Answers

Wii system update code error 32007


Error Code: 32007 There was a problem downloading the latest Wii update.
Please check the following:
  1. Our servers may be down temporarily or experiencing a high amount of network traffic, especially after a new update has become available. Wait a few hours and try again. If you are still receiving this error after waiting, check the next steps.
  2. Satellite Internet often causes this Error Code. You must have a cable or DSL internet connection. Other connection types, such as dial-up and satellite, are typically not compatible. Contact your Internet Service Provider if you are not sure what type of internet connection you have.
  3. Does your internet service provider (ISP) require that you log in whenever you wish to use the internet? If so, your ISP may not be compatible with the Wii console. Please contact your ISP for additional information.
If you are still unable to connect, and have waited a few hours, please try the following:
How are you attempting to connect your Wii console online?
    Wireless Router:

  1. Try adjusting the "Channel" your wireless router broadcasts on. We highly recommend setting your wireless router to either channel 1 or 11. Be sure to try both channels if the first one you try does not work. This can potentially increase the download speed. For information on accessing your router's settings, click here to select the brand name and model number of your router (if available). (The "Channel" setting is typically found in the "Wireless" section of your router's setup utility.)

  2. If adjusting the "Channel" did not work, please review our "Slow Download Times or Errors Received While Connecting" troubleshooting tips by clicking here.

  3. Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).
  4. If you are still receiving this error code, please click here for assistance.

    Nintendo Wi-Fi USB Connector

  1. Does your PC have any security programs (firewall, anti-virus, anti-spyware, anti-adware, etc.) installed? If you are using the Nintendo Wi-Fi USB Connector, and have a software firewall or other computer security program installed on your computer, there may be additional steps you must complete to allow a successful connection.
      "Trusted" Applications:
      If your firewall or PC security program keeps a list of trusted applications (also known as a "trusted zone"), the following programs are installed with the Nintendo Wi-Fi USB Connector, and require internet communications. If prompted by your firewall or PC security program, add these to the list of trusted applications. This information may also apply to certain computer security applications, such as anti-virus, anti-spyware, etc.:
      • Nintendo Wi-Fi Connector USB (NintendoWFCReg.exe)
      • Setup.exe (when installing the USB Connector)
      • SoftAPInstDrv.bin
      • mdriver.exe
  2. If you are using a router, you may need to temporarily disable the router's firewall to allow the Wii console to connect online and receive a system update. Once the update is received, you can turn the firewall back on. For information on locating and disabling your router's firewall, please consult the router's manual or contact the manufacturer of the router.

Jul 28, 2010 | Nintendo Wii Console

1 Answer

Nintendo wii not working - error code 003


Error Code: 003 Please contact Consumer Service at 1-800-255-3700 for assistance

Jun 28, 2010 | Nintendo Wii Console

1 Answer

Error code 32007


Error Code: 32007 There was a problem downloading the latest Wii update.
Please check the following:
  1. Our servers may be down temporarily or experiencing a high amount of network traffic, especially after a new update has become available. Wait a few hours and try again. If you are still receiving this error after waiting, check the next steps.
  2. Satellite Internet often causes this Error Code. You must have a cable or DSL internet connection. Other connection types, such as dial-up and satellite, are typically not compatible. Contact your Internet Service Provider if you are not sure what type of internet connection you have.
  3. Does your internet service provider (ISP) require that you log in whenever you wish to use the internet? If so, your ISP may not be compatible with the Wii console. Please contact your ISP for additional information.
If you are still unable to connect, and have waited a few hours, please try the following:
How are you attempting to connect your Wii console online?
    Wireless Router:

  1. Try adjusting the "Channel" your wireless router broadcasts on. We highly recommend setting your wireless router to either channel 1 or 11. Be sure to try both channels if the first one you try does not work. This can potentially increase the download speed. For information on accessing your router's settings, click here to select the brand name and model number of your router (if available). (The "Channel" setting is typically found in the "Wireless" section of your router's setup utility.)

  2. If adjusting the "Channel" did not work, please review our "Slow Download Times or Errors Received While Connecting" troubleshooting tips by clicking here.

  3. Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).
  4. If you are still receiving this error code, please click here for assistance.

    Nintendo Wi-Fi USB Connector

  1. Does your PC have any security programs (firewall, anti-virus, anti-spyware, anti-adware, etc.) installed? If you are using the Nintendo Wi-Fi USB Connector, and have a software firewall or other computer security program installed on your computer, there may be additional steps you must complete to allow a successful connection.
      "Trusted" Applications:
      If your firewall or PC security program keeps a list of trusted applications (also known as a "trusted zone"), the following programs are installed with the Nintendo Wi-Fi USB Connector, and require internet communications. If prompted by your firewall or PC security program, add these to the list of trusted applications. This information may also apply to certain computer security applications, such as anti-virus, anti-spyware, etc.:
      • Nintendo Wi-Fi Connector USB (NintendoWFCReg.exe)
      • Setup.exe (when installing the USB Connector)
      • SoftAPInstDrv.bin
      • mdriver.exe
  2. If you are using a router, you may need to temporarily disable the router's firewall to allow the Wii console to connect online and receive a system update. Once the update is received, you can turn the firewall back on. For information on locating and disabling your router's firewall, please consult the router's manual or contact the manufacturer of the router.

May 22, 2010 | Nintendo Wii Console

2 Answers

Trying to connect my wii to internet but getting error code 32007 how can i fix


Error Code: 32007 There was a problem downloading the latest Wii update.
Please check the following:
  1. Our servers may be down temporarily or experiencing a high amount of network traffic, especially after a new update has become available. Wait a few hours and try again. If you are still receiving this error after waiting, check the next steps.
  2. Satellite Internet often causes this Error Code. You must have a cable or DSL internet connection. Other connection types, such as dial-up and satellite, are typically not compatible. Contact your Internet Service Provider if you are not sure what type of internet connection you have.
  3. Does your internet service provider (ISP) require that you log in whenever you wish to use the internet? If so, your ISP may not be compatible with the Wii console. Please contact your ISP for additional information.
If you are still unable to connect, and have waited a few hours, please try the following:
How are you attempting to connect your Wii console online?
    Wireless Router:

  1. Try adjusting the "Channel" your wireless router broadcasts on. We highly recommend setting your wireless router to either channel 1 or 11. Be sure to try both channels if the first one you try does not work. This can potentially increase the download speed. For information on accessing your router's settings, click here to select the brand name and model number of your router (if available). (The "Channel" setting is typically found in the "Wireless" section of your router's setup utility.)

  2. If adjusting the "Channel" did not work, please review our "Slow Download Times or Errors Received While Connecting" troubleshooting tips by clicking here.

  3. Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).

May 09, 2010 | Nintendo Wii Console

1 Answer

Why do I get an error code when trying to download a game to my Wii Memory?


Any time I have tried to download from Nintendo Shopping channel, I have gotten an error for one of a few reasons. 1. No Internet Connection. 2. Slow Connection, 3. Connection Drop. or 4. operating system error.

If you provide the error code or look it up on Nintendos website, it usually gives your some hints to fix your issue.

However, here are the most common:
1. This is usually because the WII console is not connecting to the router or getting an IP address. If could also mean your router has lost its connection to the internet (easily checked with any other computer).

2. This is usually due to congestion (per Nintendo) in your area. They say to try changing your channel for the router. I think Nintendo recommends 6 or 11 but it depends on how many people in near you use wireless.

3. This can be a number of things. This time of year, you typically have problems accessing/downloading things from Nintendo just because a lot of people are trying. However, I have wireless N and the WII is wireless G; I have found that sometimes causes drops. Wireless N is constantly trying to get the best signal and sometimes changes channels (at least mine does), this can cause G to drop sometimes. I went to a wired solution, it helps in online play.

4. I have not seen this one of late. But when WII first came out, an update disabled WII connect and Nintendo had to replace the unit.


Jan 01, 2010 | Nintendo Wii Console

2 Answers

Am hooking up our Wii to our wireless inter-net, got an error code of 32oo7? Was up.


From Nintendo.com:
Error Code: 32007
There was a problem downloading the latest Wii update.
Please check the following:

  1. Our servers may be experiencing a high amount of traffic with a particul update, especially after a new update has become available. Wait a few hours and try again. If you are still receiving this error after waiting, check the next steps.

  2. Satellite Internet often causes this Error Code. You must have a cable or DSL internet connection. Other connection types, such as dial-up and satellite, are typically not compatible. Contact your Internet Service Provider if you are not sure what type of internet connection you have.

  3. Ours servers may be trying to handle an unusually high amount of traffic (especially if a new Wii update is available). Please wait a few hours and try the connection again later.

  4. Does your internet service provider (ISP) require that you log in whenever you wish to use the internet? If so, your ISP may not be compatible with the Wii console. Please contact your ISP for additional information.
If you are still unable to connect, and have waited a few hours, please try the following:
How are you attempting to connect your Wii console online?


    Wireless Router:

  1. Try adjusting the "Channel" your wireless router broadcasts on. We highly recommend setting your wireless router to either channel 1 or 11. Be sure to try both channels if the first one you try does not work. This can potentially increase the download speed. For information on accessing your router's settings, click here to select the brand name and model number of your router (if available). (The "Channel" setting is typically found in the "Wireless" section of your router's setup utility.)


  2. If adjusting the "Channel" did not work, please review our "Slow Download Times or Errors Received While Connecting" troubleshooting tips by clicking here.


  3. Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).

  4. If you are still receiving this error code, please click here for assistance.

    Nintendo Wi-Fi USB Connector

  1. Does your PC have any security programs (firewall, anti-virus, anti-spyware, anti-adware, etc.) installed? If you are using the Nintendo Wi-Fi USB Connector, and have a software firewall or other computer security program installed on your computer, there may be additional steps you must complete to allow a successful connection.
      • Nintendo Wi-Fi Connector USB (NintendoWFCReg.exe)
      • Setup.exe (when installing the USB Connector)
      • SoftAPInstDrv.bin
      • mdriver.exe
    • "Trusted" Applications:
      If your firewall or PC security program keeps a list of trusted applications (also known as a "trusted zone"), the following programs are installed with the Nintendo Wi-Fi USB Connector, and require internet communications. If prompted by your firewall or PC security program, add these to the list of trusted applications. This information may also apply to certain computer security applications, such as anti-virus, anti-spyware, etc.:



  2. If you are using a router, you may need to temporarily disable the router's firewall to allow the Wii console to connect online and receive a system update. Once the update is received, you can turn the firewall back on. For information on locating and disabling your router's firewall, please consult the router's manual or contact the manufacturer of the router.

  3. If you are still receiving this error code, please click here for more assistance from Nintendo.

Nov 20, 2009 | Nintendo Wii Console

1 Answer

Trying to run wii systems update through the new BT home hub connections fine but I get an error code of 32004 can you help. Many thanks


Error Code: 32004Please check the following:
  1. Satellite Internet often causes this Error Code. You must have a cable or DSL internet connection. Other connection types, such as dial-up and satellite, are typically not compatible. Contact your Internet Service Provider if you are not sure what type of internet connection you have.
  2. Ours servers may be trying to handle an unusually high amount of traffic (especially if a new Wii update is available). Please wait a few hours and try the connection again later.
  3. Does your internet service provider (ISP) require that you log in whenever you wish to use the internet? If so, your ISP may not be compatible with the Wii console. Please contact your ISP for additional information.
If you are still unable to connect, and have waited a few hours, please try the following:
How are you attempting to connect your Wii console online?
    Wireless Router:

  1. Adjust the Wii's manual settings. Click here for more information.
  2. Try adjusting the "Channel" your wireless router broadcasts on. We highly recommend setting your wireless router to either channel 1 or 11. Be sure to try both channels if the first one you try does not work. This can potentially increase the download speed. For information on accessing your router's settings, click here to select the brand name and model number of your router (if available). (The "Channel" setting is typically found in the "Wireless" section of your router's setup utility.)

  3. If adjusting the "Channel" did not work, please review our "Slow Download Times or Errors Received While Connecting" troubleshooting tips by clicking here.

  4. Try temporarily disabling your router's firewall.* Are you using a Netgear brand wireless router? Our expeirence shows disabling the "SPI Firewall" of the router may help the connection. The "SPI Firewall" option is typically found under the "WAN Setup" tab of the router's settings. For information on accessing your router's settings, please click here and select the model of the Netgear router you own (if available).

Nov 12, 2009 | Nintendo Wii Console

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