Question about Jack Lalanne Power Juicer 250 Watts
I had the juicer for exactly two weeks and the same piece broke. The little plastic part in which the blade screws onto. Called the company and they were actually no help at all. Please don't waste your money!
Posted on Oct 14, 2012
I have the same problem! Now I can't screw the grater onto it and therefore I can't use the juicer. On the Jack Lalanne Website I found no replacement part.... I think you will have to buy the complete part (motor) which cost $50!!!!! not happy about that... Dennis
Posted on Nov 29, 2009
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Posted on Jan 02, 2017
According to Jack Lallanes Support you need to buy a new motor! No replacement part for that specific part!
I have the same problem and also do not want to buy a new motor! Scam!
Posted on Nov 29, 2009
Tips for a great answer:
2. The warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated. This warranty is void if the product has been subject to accident, misuse, abuse, improper maintenance or repair, or unauthorized modification.
3. This limited warranty is the only written or express warranty given by the manufacturer. Any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this warranty. The manufacturer shall not be liable for any incidental or consequential damages for breach of this warranty or any implied warranty on this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
5. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
If you want to order or have questions about specific parts or accessories, feel free to call us at our customer care department:
Phone: 1 (973) 287-5150
Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $29.99 to cover return postage and handling to the following address:
Tristar Products, 500 Returns Road, Wallingford, CT 06495.
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