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HP G6000 Optical Disk Drive malfunction

Hello

I have an HP G6000 laptop and the DVD rewriter drive isn't functioning. It stopped working mid-Dvd watching and since then has either refused to switch on or when I do manage to keep it on long enough it doesn't make the normal noise when it's spinning the cd then just cuts out again.

The drive is listed in the device manager but instead of being listed as a CD/DVD drive it is listed as a disk drive.

I have uninstalled the drive, updated drivers, uninstalled and reinstalled drivers but had no luck in fixing it.

Any ideas what I should do next?

Thanks so much

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It sounds like you have done just about everything. The only thing you might do is try a CD cleaning disc (which has fine bristles to clean the optic sensor). Other than that, you've been very thorough and probably should think about replacing the drive. Hope this helps, Best Regards, -md

Posted on Nov 14, 2009

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