Question about Dell Latitude D610 Notebook

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My d610 does not recognize my cd drive

My d610 does not recognize my factory cd drive. I have since purchased a LG external CD drive (usb compatible) and it won't recognize it.

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  • gmies Nov 15, 2009

    Thank you for your input. I checked with a chain store solution "squad" and they removed the upper limit and lower limit for the CD drive via regedit and it fixed the problem. Thank goodness - I would have never figured that out on my own. Even better, the internal CD drive was fine and I returned the external for a refund.

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Is the USB-compatible drive recognized when connected to some other computer? If OK, then the drive is OK.

Is _ANY_ USB device (memory-stick, camera, mouse, keyboard, printer) recognized when connected to any of the USB ports on your computer?
If not, then the USB device-drivers for Windows have not been loaded.

Drastic: backup all your data files, bookmarks, and music, to an external hard-drive, and reinstall Windows from the Dell-provided "System Restore" set of CD-ROMs.

Posted on Nov 14, 2009

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