Question about Insignia NS-DV2G MP3 Player

6 Answers

Insignia Mp3 player frozen

I synced songs from windows media player and everything was fine until I unplugged the usb cord and now it is frozen saying usb connected...ok to disconnect. I tried holding the on/off button but nothing happens. I also tried plugging it back into the computer and still nothing.

My Mp3 player is frozen it is the Insignia NS4V17r i did everything pluggin it back in but it still don't work. Whay should i do.

Posted by on

  • 10 more comments 
  • Anonymous Jan 25, 2008

    screen is frozen won't even turn off.

  • Anonymous Jan 25, 2008

    screen is frozen

  • Anonymous Mar 14, 2008

    I have the same problem except mine, brand new, can't sync to the computer and only displays the message OK to Disconnect....I was able to play the radio, but that was it.

  • Anonymous May 17, 2008

    When I turn it on it only show the green Insignia sign then goes off

  • manda-carter Jul 26, 2008

    i was listening to my insignia mp3 player, then it changed to a song or something i didn't recognise and then froze.

  • college girl Aug 21, 2008

    i was listening to a song. when it changed songs, it froze. it's been like that since the first time i bought it. plus, it's been frozen all day. what do i do? I; have also tried charging it while it was still frozen, it doesn't do anything.

  • donaldsons Nov 28, 2008

    it is frozen with the message rebuilding the library please wait..... for hours now. cant turn off or plug into computer to correct. nothing works.

  • Anonymous Nov 29, 2008

    i have put it in to upload songs and it says it is loading but it froze up

  • llvcota Dec 04, 2008

    Mine froze up after loading a video, there was room for it but it all went on the add on memory chip, when I take the chip out, and press the reset button (small hole on bottom use something skinny and pointy), then it is fine. I put the chip back in and it freezes up again.

  • Anonymous Dec 26, 2008

    my is froze too!

  • carissaflore Jan 11, 2009

    freezes when loading media files

  • Anonymous Apr 08, 2009

    i have the same player

    when i plug it into windows media player everything seems fine untill i try to sync music to it

    ill drag a few files into the sync box and hit sync

    windows media player will say "synced 100%" for the first song but it will never move onto the second song, and it eventually times out :[

    i used to be able to use it just fine without this problem but i dont know what went wrong, does anyone else?



6 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

If you hold the power button for 20 seconds it will shut off. I had the similar problem where I unplugged my Insignia NS4V17B frozed on the bluetooth initializing screen. I turned it off then back on and it is now working fine.

Posted on Jan 18, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 170 Answers

There is a reset hole on the same side of the player as headphone jack #2. It says RESET next to it. Straighten a paperclip and press it into the hole until it clicks. hold for approximately 10 seconds and your player will reset.

This should fix the problem and some of the other mentioned issues in this thread. If not, pull the battery out for a 10-count and then put it back in and power on.

Posted on Apr 28, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Insignia pilot mp3 players freeze, don't work with Itunes (I don't know anyone who uses Rhapsody), doesn't do playlists, sounds like ****. That said, the entire Insignia line of mp3 players are being revamped, upgraded, all new firmware, for the summer of 2008. An insider told me that the new players will be COMPLETELY Itunes compatible, right down to being able to sync with your playlists!!! No more stupid Rhapsody, which is used by maybe .000000000000000000000001% of the world. The insider said that Best Buy has struck a deal with Apple to become the first Non-Ipod mp3 player to be able to utilize Itunes fully! I can't wait, since the previous version of this player sucked more than a blackhole at a fireworks show! Comon Insignia, show us a better product already!!!!!!!!!

Posted on Apr 28, 2008

Wait till the battery run out of power

Posted on Oct 26, 2008

Take out battery & put it back in!

Posted on Mar 10, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hold the power switch 15-20 seconds and it should reset the power.

Posted on Jul 02, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I was downloading an audiobook onto my sansa clip player, which is about three months old. It was plugged into my computer's usb port, everything seemed to be okay until I unplugged it. It appeared to be...

hold the power button down for 15 seconds or until it turns off then start sansa and connect to your computer and just scan of the song and see if there my be other files besides your music and remove something like a boot file something If that doesn't work Format and start over.. Sync with windows media player it loads pretty quick

Feb 18, 2011 | SanDisk Sansa Clip MP3 Player

3 Answers

My Philips GoGear MP3 Player is stuck

Been using this for a few months. Froze up on same song while on vacation last month, and continued to play same song on repeat until battery went down. Now is frozen with "Do Not Disconnect" as it was being charged on my laptop. Attempted to unplug and plug back in and Windows gives DO NOT DISCONNECT!!!!!

I am having the exact same problem!!!!!

Aug 02, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer


Insignia mp3 players are a little buggy in that they occasionally get file system problems that cause strange things like this to happen. First backup your songs from the mp3 player, and select "erase internal memory". That actually reformats the memory. Then put your songs back on the mp3 player. If it still doesn't work, please advise.

Jun 16, 2008 | Insignia Sport MP3 Player

1 Answer

Problems with charging my mp3 player!

Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Mar 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Mp3 player freezes while synchronizing files

If its frozen for everything go to utube 4GB INSIGNIA PILOT (FROZEN)

Feb 26, 2008 | Insignia NS-DV2G MP3 Player

2 Answers

Mp3 player keeps getting SYNC notice

For NS-DA1G and NS-DA2G: If you are receiving a SYNC notice, your DRM media license has expired. If you are using a media manager like Best Buy Digital Media Store or Windows Media Player. you will first need to authorize the player as an MTP device (device authorized to play Digital Rights Management song files) and then re-acquire the licenses for the tracks. There should be a button that allows this function in your media software.

If you want to remove your DRM tracks, got to:
MENU - Settings - USB - File & Folder

This puts your player into Mass Storage Mode. Once in this mode the player will act like a USB drive and you can navigate to and delete your unwanted files.

Dec 04, 2007 | Insignia NS-DA1G MP3 Player

1 Answer

MP3 Acting Weird

format the drive, re-load your files.

Jul 22, 2007 | Insignia NS-DV2G MP3 Player

2 Answers


i have the same problem. how do i solve it.

Jun 20, 2007 | Insignia NS-DV2G MP3 Player

Not finding what you are looking for?
Insignia NS-DV2G MP3 Player Logo

1,582 people viewed this question

Ask a Question

Usually answered in minutes!

Top Insignia Audio Players & Recorders Experts

Alan Matzke
Alan Matzke

Level 2 Expert

88 Answers

The Knight
The Knight

Level 3 Expert

75025 Answers


Level 3 Expert

905 Answers

Are you an Insignia Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides