Question about Insignia NS-DV2G MP3 Player

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Insignia Mp3 player frozen

I synced songs from windows media player and everything was fine until I unplugged the usb cord and now it is frozen saying usb connected...ok to disconnect. I tried holding the on/off button but nothing happens. I also tried plugging it back into the computer and still nothing.

My Mp3 player is frozen it is the Insignia NS4V17r i did everything pluggin it back in but it still don't work. Whay should i do.

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  • Anonymous Jan 25, 2008

    screen is frozen won't even turn off.

  • Anonymous Jan 25, 2008

    screen is frozen

  • Anonymous Mar 14, 2008

    I have the same problem except mine, brand new, can't sync to the computer and only displays the message OK to Disconnect....I was able to play the radio, but that was it.

  • Anonymous May 17, 2008

    When I turn it on it only show the green Insignia sign then goes off

  • manda-carter Jul 26, 2008

    i was listening to my insignia mp3 player, then it changed to a song or something i didn't recognise and then froze.

  • college girl Aug 21, 2008

    i was listening to a song. when it changed songs, it froze. it's been like that since the first time i bought it. plus, it's been frozen all day. what do i do? I; have also tried charging it while it was still frozen, it doesn't do anything.

  • donaldsons Nov 28, 2008

    it is frozen with the message rebuilding the library please wait..... for hours now. cant turn off or plug into computer to correct. nothing works.

  • Anonymous Nov 29, 2008

    i have put it in to upload songs and it says it is loading but it froze up

  • llvcota Dec 04, 2008

    Mine froze up after loading a video, there was room for it but it all went on the add on memory chip, when I take the chip out, and press the reset button (small hole on bottom use something skinny and pointy), then it is fine. I put the chip back in and it freezes up again.

  • Anonymous Dec 26, 2008

    my is froze too!

  • carissaflore Jan 11, 2009

    freezes when loading media files

  • Anonymous Apr 08, 2009

    i have the same player

    when i plug it into windows media player everything seems fine untill i try to sync music to it

    ill drag a few files into the sync box and hit sync

    windows media player will say "synced 100%" for the first song but it will never move onto the second song, and it eventually times out :[

    i used to be able to use it just fine without this problem but i dont know what went wrong, does anyone else?



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If you hold the power button for 20 seconds it will shut off. I had the similar problem where I unplugged my Insignia NS4V17B frozed on the bluetooth initializing screen. I turned it off then back on and it is now working fine.

Posted on Jan 18, 2008

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There is a reset hole on the same side of the player as headphone jack #2. It says RESET next to it. Straighten a paperclip and press it into the hole until it clicks. hold for approximately 10 seconds and your player will reset.

This should fix the problem and some of the other mentioned issues in this thread. If not, pull the battery out for a 10-count and then put it back in and power on.

Posted on Apr 28, 2008

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Insignia pilot mp3 players freeze, don't work with Itunes (I don't know anyone who uses Rhapsody), doesn't do playlists, sounds like ****. That said, the entire Insignia line of mp3 players are being revamped, upgraded, all new firmware, for the summer of 2008. An insider told me that the new players will be COMPLETELY Itunes compatible, right down to being able to sync with your playlists!!! No more stupid Rhapsody, which is used by maybe .000000000000000000000001% of the world. The insider said that Best Buy has struck a deal with Apple to become the first Non-Ipod mp3 player to be able to utilize Itunes fully! I can't wait, since the previous version of this player sucked more than a blackhole at a fireworks show! Comon Insignia, show us a better product already!!!!!!!!!

Posted on Apr 28, 2008

Wait till the battery run out of power

Posted on Oct 26, 2008

Take out battery & put it back in!

Posted on Mar 10, 2008

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Hold the power switch 15-20 seconds and it should reset the power.

Posted on Jul 02, 2009

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