Question about Canon CanoScan 8400F Flatbed Scanner

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CanoScan 8400F Cannot scan for these reasons: -The

Cannot scan for these reasons: -The lam may not be warmed up. Code 2,178,0

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  • 3,085 Answers

You have a bad scanner lamp, but they are not available as a spare part.

Posted on Nov 15, 2009

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Canon 8400F will not scan, error code 5, 155, 45


If it passes 'test' from the computer, then it should be listed in the Device Manager. Uninstall / Remove that device, then Restart and Re-install it.

Tallon41

Aug 22, 2012 | Canon CanoScan 8400F Film Scanner

3 Answers

My canoscan 8400F suddenly stopped working last week. I had been scanning slides thru Photoshop when on my next scan attempt, I got this message: Cannon scan for these reasons: -The original may not...


You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.

Open the Canoscan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left


Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured

Oct 16, 2010 | Canon CanoScan 8400F Film Scanner

1 Answer

I get an error code 2,178,0 when i try ot scan


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Sep 28, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Dark streak when scanning film on canoscan 8400F


please clean scanner mirror then solve this problem

Sep 06, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

My Canon 8400F worked yesterday and today it is not responding. I am getting an error message after the scanner determines what type of photo is to be scanned. It says: 1)Original may not be set...


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Jul 04, 2009 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

CanoScan 8400F


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

May 13, 2008 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Scanning B+W shows dots


Don't use Descreen. That is for scanning things such as Magazines that, when looked at very close, appears to have a lot of little dots that can cause a moire pattern when scanned.

Apr 06, 2008 | Canon CanoScan 8400F Flatbed Scanner

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