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Acer aspire 5570-2758

My notebook will not charge due to the outlet plug on the inside of my laptop broke off. My computer is still under warranty, what do I need to do about getting it fixed?


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Re: acer aspire 5570-2758

You need to contact Acer before your warranty runs out. Tell them your problem and they will advise you on how to proceed. Here is the Acer support website, start by choosing your location:

Posted on Jan 09, 2008

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Hello bperez28,

There are 3 possible reasons for that problem.

1. Battery is dead or is not seated properly. Try removing the battery from your laptop and then replace it back. If the battery is dead, it will not charge anymore. If it is still under warranty, ask for a replacement.

2. Charger is malfunctioning. Try to plug it into a different know working plug outlet. You might need to replace the charger with a new one.

3. Motherboard issue. Needs servicing.

You need trial and error to know exactly which of those is the reason why your Laptop is malfunctioning. Try a different charger/battery BEFORE buying one.

You can contact ACER directly from this link:


I hope this helped you out.
Thanks for using Fixya.
You can rate my answer if you appreciate the information I gave you.

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