Question about Canon ImageClass MF5770 Laser Copier Printer Fax Scanner Network

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Paper holder is not working

The MF5770 I just bought dumps paper EVERY TIME I use it. The storage bin is not working. I did extend it. But it still drops the printed papers onto the floor. Anyone else have this problem? I'm certain there is a fix because nobody would find this acceptable.

Should I return the printer?

Can you help?


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Re: Paper holder is not working

I used a very thin plactic ruler. It was inserted on top of the built in extension and prevents the paper from over flowing.

Posted on Jul 29, 2008

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My MF5770 5-in-1 printer is demanding that I load A4-size paper. It refuses to print or to do anything other than scan without A4, even though I've always used 8.5X11 in. paper.

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Canon Image Class MF5770 paper feed issue

2 possibilities. Your Document Feeder separation rollers need to be cleaned. You can clean them with a cloth and glass cleaner. Look for an assembly that looks like this:
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Both of these parts can be ordered from
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Chances are the paper size in the cassette doesn't match the paper size (or alignment) that you've tried to print. Verify the paper and alignment of the paper match what you're trying to print, and that the paper guides in the cassette are locked into position for the size and alignment you're working with.

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Printer is loading paper at an angle, so everything prints at aangle to the right.

The paper holder is adjustable, so make sure you have it snug up against the edges of the paper.

Older paper is dryer (yes, less moisture content) and doesn't pick up as easily--try new paper.

Also, check the paper bin for dust or other obstructions...

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