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Fellowes paper shredder

Shredder run only on reverse mode, i replaced the sensor still not working

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Re: fellowes paper shredder

Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol.
If neither of these help your paper feed sensor or your pc1.gif board has gone bad and you will have to contact your manufacturer for further parts availability.

Posted on Mar 02, 2008

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Fellowes HD-10Cs won't shred. Power gets to machine because it will manually reverse when reverse button held. Can't get the sensor lights to work. Tried overide switch for sensor light. Held in...

Unplug from mains electricity.
use a cotton bud dipped in rubbing alcohol to clean the sensor
light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.
If all else fails, contact the maker

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I jammed it with too much paper

Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

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If you look into the slot you feed the paper into, you should see a two little bumps that are facing each other in the center of the slot. These are the sensors that tell the unit to turn on/off. You can try cleaning them with a paper towel or long q-tip. If this does not fix it, then the sensors will have to be replaced. Most Fellowes machines have a 3-year warranty, you can call Fellowes at 1-800-955-0959 to see if yours is under warranty.

May 25, 2011 | Fellowes Office Shredders

1 Answer

Fellows C-320/C-320C shredder runs continuously. It will not stop. I have cleaned the paper sensors, and nothing seemed to change. When the machine is on and running, I(Auto On), O(Off), and R(Reverse)...

sounds as if you will need to have the auto feed sensor replaced. if they fail it will just run, thinking it sees paper. your machine is under warranty for three years from the date of purchase. call fellowes and see if they have repair depot in your area. 1-800-955-0959

Mar 31, 2011 | Fellowes C-320 Shredder

1 Answer

My fellows jbo1 jamed and then stopped running is there a reset buton?

Chances are it's over heated.
Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds. Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled. See oiling instructions below.
From fellow's website:

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1 Answer

Runs only in reverse

I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

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