Question about JVC Cybercam GR-DVL520 Mini DV Digital Camcorder

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I have a JVC GR-DVL 520 that has not been used for some time. I purchased a new battery and charger, charged the battery fully, inserted a tape. When I tried to record, I got the E03 message - "unit in safeguard mode" eject and reinsert tape. I have tried removing and reinserting the tape numerous times, as well as changing the battery and still get the same message. I saw one response on this site that mentioned a reset button in the battery compartment which I cannot find. Please help as I have an event I would love to be able to film Thank you

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  • jaughtman Nov 14, 2009

    thank you. I imagine that is the problem - the tape that is in the camera has been in there probably a year or so - I had misplaced the camera and just found it. Will purchase new tapes and keep my fingers crossed :-)

  • jaughtman Nov 17, 2009

    I tried new out of the package tape - newly purchased and continue to get the same message. I have used compressed air to blow out the tape compartment and still no change. The camera probably was never used more than 5 hours when it was new and has been in a closed camera case in storage in our house.

    If there is not a "fix" available, is replacing the tape mechanism very expensive?

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Hi,
E03 error code means problem with Take-up Reel table that is not spinning properly and system control chip missing Take-up reel FG pulse/ signal.
reason can be either bad / stiff tape or defective mechanism of camcorder.
Try few other tapes in camcorder and if problem still exist, replace tape mechanism by qualified camera tech.
Thanks.

Posted on Nov 14, 2009

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You may have a mechanism/tape basket problem or drum head/motor problem. If you want to have it repaired you can contact JVC at (800) 252-5722 for repair and warranty coverage info. I would recommend having the camera replaced because of how fast the technology moves and the price for repair compared to the price of a new one with all new parts and new warranty. You can always sell the parts on ebay or craigslist to recoup some of the cost of a new one. If you need any further assistance please let me know.
Thank you,
lee

Posted on Nov 17, 2009

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