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Does not turn on

When i plug my WD 500gb external hard drive into the outlet the blue light on the front turns on for less than a second and goes back off. and while that is happening, i can also hear it start to power up, and then it just shuts back off.

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Try to connect it to an other USB port. Sometimes the power of the port is just not right for some devices that consume a lot of power, like in your case. an other thing might be possible: that your USB cable is too long and that that is the reason of loosing signal

Posted on Nov 15, 2009

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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further


10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Posted on Nov 15, 2009

  • Project NOMAD
    Project NOMAD Nov 15, 2009


    SPECIAL NOTES

    USB flash drives can fail for no apparent reason.
    Sandisk Cruzers are especially bad for this.

    USB hard drives should be treated with extreme care.
    This is a real hard drive ! and knocks and bumps can quite literally kill them.

    Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
    Known as "The Click Of Death"

×

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A desktop computer sized harddrive. (May be a Western Digital WD25000JB)

The harddrive plugs into a small circuit board, (Bridge board), and the circuit board has a USB port on it.

Using this Western Digital Passport for an example,

http://www.xbitlabs.com/misc/picture/?src=/images/storage/wd-passport-250gb/p3.jpg&1=1

Scroll down to the second photo, and left-click on it. The case of the external harddrive is shown open.
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An aluminum tape strip covers the small circuit board, attached at the back of the harddrive.

The second photo down on this page, shows you the small interface circuit board, that the harddrive plugs into, with the aluminum tape removed.

http://www.xbitlabs.com/articles/storage/display/wd-passport-250gb_2.html

(Another design has wires coming from the small circuit board, to an interface the harddrive plugs into )

It is this small circuit board that goes bad in a LaCie. QUITE common.

Solution?

Simple.
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2) Remove the 3.5 IDE harddrive from the LaCie's case.
3) Install the harddrive out of the LaCie into the external 3.5 IDE enclosure.

An example of a 3.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

For additional questions please post in a Comment.
Regards,
joecoolvette

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