Question about Sony RDR-HX725 DVD Recorder/HDD Recorder

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Hdd error Dvd powers up "welcome" message shows for couple minutes then...... HDD Error appears and machine locks up. Any suggestions grateful as warranty has run out!

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  • DarrenR Jan 27, 2008

    I have exactly the same problem. Switch on - message starts up with Welcome message then Load, takes about five minutes and then a message HDD Error appears. You can do aboultely nothing, no buttons work, just stuck on this command.

    When error first occurred I switched machine on / off and managed to restore it and it worked fine, the disk had about 30gb of space left. A daylater problem occurred again. Seems to be some start up problem. I believe the data is still intact.



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Try replacing the red sata cable which runs from the HDD under the DVD drive to the main board on the right-hand side. these are a common problem on these models, there cheap and unreliable. you can purchase a better quality cable from a computer store for little money. HDD ERROR is'nt necessery an HDD fault as i found out with my rdr-hx525. if however the HDD is faulty and you buy a replacement, once installed you will need to pair the new HDD with the unit by entering the service mode by unplugging the AC then while holding down open/close and play together then re-insert the AC lead while still holding open/close and play and wait until you see an "S" in the display then let go and the service mode will appear on the tv screen. go to no.9 HDD mode, press enter then go to no.3 Write ID then it will say "execute write ID?" yes and press enter and then it will say "writing HDD serial ID.... OK" once this is done, exit the service mode by keeping your finger on the power button for approx 10secs. your DVD recorder should now recognise the new HDD. if you don't follow this process, you will still have an HDD error message as your DVD recorder will have your old HDD installed and won't recognise your new one. given the amount of time since you posted this fault, you may still have the unit in question in which case i hope this solution is helpful, or for anyone else with the same problem.

Posted on Nov 24, 2008

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How much time needed for the hdd error fixing ?

Posted on Jan 23, 2013

  • blintiminti
    blintiminti Jan 23, 2013

    how much time needed for the hdd error fixing ?


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My Sony rdr hx725 shows only 'welcome' on the screen when I start it, but for the rest it is dead. As the guarantee has been expired, I desperately need a solution. Who can help!

Posted on Jun 27, 2010

  • dido41987 Sep 15, 2010


    Date Ref. No. Model
    22.01.09 09HV002 RDR-GX120, RDR-GX220, RDR-GX330, RDR-GXD360, RDR-HX520,
    RDR-HX525, RDR-HX720, RDR-HX722, RDR-HX725, RDR-HX727,
    RDR-HX730, RDR-HX920, RDR-HX925, RDR-HXD560, RDR-HXD760
    Set Freezes after “WELCOME” Message on FL Display
    The set may freeze after “WELCOME” appears on the FL display, and may refuse to power on.
    This symptom is very similar to the SATA cable issue described in Technical Bulletin 06HV027, but must not be
    confused with it. Therefore, make sure to check the procedure below BEFORE applying TB 06HV027.
    Voltage output of the DC-DC converter IC is not correctly stabilized.
    Replace IC601 on the bottom of the logic card (RD-060) with an MP2105DJ-LF-Z, needs solder for SMD, or a very small one.


This is what ive done, put the ac cable out then reconnect, when ur see welcome in the display, quickly press ''eject and play'' and hold them till u herd the hard sound of the van, then release the buttons and wait till the number 5 is on the display, u should see a menu screen like a bios, press 9, 1 time then press 4 to format, if it shows NG, then return and press 5, its called '' Format Check'' , if this doesnt work either then ur hard drive is broken, if it works with format u should wait couple minutes, if it works with format check u should wait 10 minutes, when its done press return and unplugg the ac cable, i hope this information is useful good luck

Posted on Jul 08, 2008

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My 725 completely locked up and the only cure was to leave it overnight unplugged.Plug it back in next day and all is well.See buzzbomb5 posting.On one of Sony's web pages it made reference to the noise this machine makes in standby,and suggested turning off the auto clock.I have since done this and would you believe it, no problem for over a week now.Perhaps someone from Sony can suggest if this is the cure for the problem,and, if there is a fix, so i can use auto clock again.

Posted on Feb 03, 2008

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