Question about Kenmore 53642 / 53644 Side by Side Refrigerator

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Ice maker/water dispenser

Neither of these work at the push in on the door. We rigged it so the button would depress the switch that triggers ice/water dispensed but it has stopped working. Any solutions?

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Re: ice maker/water dispenser

Are you still making ice in the icemaker?? if so then you most likely have a bad water inlet valve (back of unit right side behind the panel) The crappy thing is the icemaker and the water are on what is called a dual valve you have to replace the whole thing.. to test this you will need to sw the wires if you want to get into this let me know

Posted on Jan 27, 2008

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Water not getting to the ice maker and water outlet. Put on a new line didnt; help. I didn't have water hooked to for a few years.

When both the ice maker and the water dispenser do not work the problem is usually the door / light switch. Check the door switch and make sure the light goes out when the door switch plunger is depressed. The light can work normally but the swtch can still have failed. The switch has one loveing tab on one side of it that you replease with a thin knife blade and coax the switch out of the cabinet. There are 3 contacts on the switch C (common) NC (Normally open) and NC (Normally closed) Read continuity as follows:
Common C to NC with the plunger extended.
Then with the plunger depressed C to NC.
It must read continuity for the ice maker and water dispenser to work.

This manual will help you:
Just note the door switch plunger is taped down to perform any tests.

Thanks for choosing FixYa,

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Can I assume the ice and water are activated by two different switches? The ice switch activates the motor that dispenses ice. The water switch activates a solenoid that opens to dispense water. If you can, find the solenoid and make sure it's not stuck closed (tapping it with a screwdriver handles usually help persuade it a bit). I would tap the solenoid while pushing the water button. Listen for the solenoid to activate. If you can't activate the solenoid, find the switch and depress it with a small screwdriver. Usually, these switches are just simple little microswitches that need a little cleaning and coaxing

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The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.

I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.

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Ice maker is totally different system. No clicking when push ice button but ice in bulk tray may mean the simplest of malfunctions: Ice bin not pushed in the last half inch if ice auger not lined up with drive pegs. There are hidden switches behind ice bin that need to be engaged or nothing will happen in the ice maker: no auger noise, no clicking, no new ice making. Ice bin will be flush with sheet metal if it is in the right spot. Also plastic juice rack won't hang properly if ice bin not pushed in all the way.

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Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
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 Has the ice melted around the auger (metal spiral) in the
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Dump the ice cubes and clean the ice storage
 Is the ice dispenser stalling while dispensing “crushed”
Change the ice button from “crushed” to “cubed.” If
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 Has the dispenser arm been held in too long? Ice will stop
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for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
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NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
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The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

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1 Answer

Kenmore Refrigerator

check the mirco-switches behind the panel at the dispenser section. basically, when you depress the lever for water or ice, those levers make contact with a switch, and the switch turns on the ice dispenser motor. if the lever is pushed too hard, the switch can be knocked out of position. I had to re-position my ice switch with some duct tape.

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