Question about Dell 962 Photo All-In-One InkJet Printer

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My printer keeps saying left cartridge incorrect. I know how to put the cartridges in, I've had this printer for 4 years.

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The connector for that cartridge isn't working properly - if you're lucky all you will need is a new cartridge; if you're unlucky a new All-in-one.

Posted on Nov 14, 2009

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I have a printer that says left cartage inccorect when it is not anyone have a solution for that??

Posted on Jan 17, 2010

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I am having the same problem. It happened with a recently purchased black cartridge, which wasn't out of ink. So, I bought a new color cartridge, and it's telling me that it's unsupported! I just spent $22 on the ink!

Posted on Feb 01, 2010

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2 Answers

Why does my lexmark x5320 keep saying left cartridge is incorrect?


It is very likely the ink cartridge is defective, i would suggest you remove it an few times and then reinstall it, if the message still appears replace the cartridge.

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Hello I have a Lexmark X4650 printer. I was printing earlier this morning and then suddenly, the printer stopped working and gave the error message that left cartridge is incorrect (I haven't...


Good job in re-seating the cartridges into the printer. Try to insert a different known working cartridge to determine if your other cartridge has gone bad.

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If you're using genuine Lexmark cartridges and you've already tried rebooting your printer and reseating the color cartridge in the ink cartridge carrier, then it could be a faulty color cartridge. Your cartridge may need to be replaced from the retail store where you bought it from. If it's beyond the return period, in that case, you'll need to contact Lexmark technical support for additional assistance.

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I have a Lexmark x7170. After installing ink cartridge printer says incorrect left cartridge.If you try to print you get unsupportive cartridge.We had just changed the cartridges and it printed fine till...


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I put new printer cartridges in;left catridges lexmark x6570


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Nov 29, 2009 | Lexmark X6570 InkJet Printer

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Cartridge errors..cartridge incorrect


sounds like they're the type of cartridges that cannot be refilled, due to the computer chip on them.

Dec 31, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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Printer says right cartridge incorrect. I know it's correct.


try cleaning the brown dotted circuit of both printer and cartridge. and then insert both the cartridge 1 by 1 and then check.

or sometimes it shows --replace left cartridge --- but both the cartridges are faulty and so its not working.

hope this helps you.

thanks.

Oct 11, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Right cartridge incorrect" and "Left cartridge incorrect


Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Jun 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Installed new cartridges; keep getting error message


I'd say your using dodgy aftermarket or non HP cartridges, you could put your old ones in and see if message goes away, if having problem when using with Original HP cartridges post back and I'll did deeper for you.

I dont work for HP, I do know printers :-)

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