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I had this same problem on another RCA player.. with no instructions manual it was hard to figure out what keys locked meant. Then I noticed a little slider on the side of the player, it has a little icon of a pad lock on it. Once I slid this back, the keys lock problem went away and I was able to listen to my music once again.
My best guess of what keys locked means.. you don't want you mp3 player to turn on when you put it in your pocket with your keys, so you change the slider to be locked, when your sit down and your keys are pressing against your on button, the mp3 player will shut off... as we all have experienced in frustration.. saving your battery.
Perhaps RCA should make this slider bright orange so it pops out and does not blend in so much, or they should put it right next to the on button.
You may have let a magnet get near the mp3 player. Go to "My Computer" Then double click on the Mp3 player. You will see "Internal Storage" Icon. Right click it and click format. You will lose all data on the device. Also upgrading to 3.003 does not fix the Boot error problem.
connect lyra to computer
go to my computer on your start menu
lyra will show up on other devices or portable devices
double click on the lyra icon
this will bring up another lyra icon right click on that
go down to the option format and select that
you will lose all of your music
solved my problem two hours after it started
Try updating the player's firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/)
If your computer doesn't recognize the player, you'll have to turn it
off and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware.