Question about Canon EOS-5D Digital Camera

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Trouble with my Canon 5D

My charger is saying that two of my batteries are fully charged but they are not registering in my camera that they are charged. Is it the charger? Or could it be my camera? Or both batteries? I just recently switched from using my grip to not. Could that have screwed things up? I guess I'll have to buy a new charger to see if that's the case. Has anyone ever had this problem and it turned out to be the camera and not the charger/batteries? I guess I'm just wondering if I should send it in to Canon.
Thanks so much!
Cheers,
Missy

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Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, your batteries may need to be replaced, or the camera may have a problem that requires professional repair.

Posted on Nov 15, 2009

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