Question about Samsung Washing Machines
First check that the drain hose dumps into a standpipe that is taller that what the water level should be so no water is being lost. Next, I think I would try a different brand of detergent. and also for those in the northwestern US, detergent is known to be a problem due to restrictions in the formula. And I know what you said about how much soap you use, but it could be that the amount recommended on the soap box/bottle does not match the requirements for your machine, and the right amount also varies with water quality as in hard or soft, try using less.
Do you also use a softener? That is dispensed in the rinse, and softens the water, maybe too soft to get the soap to rinse clean.
Posted on Nov 14, 2009
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Posted on Jan 02, 2017
Your drain hose is too far down the drain standpipe, or the standpipe is too short. Either one will cause the water to siphon out of the machine. Pull the drain hose all the way out of the drain and insert no more than 6" of hose into the drain. Secure the drain hose to the fill hoses using a plastic tie wrap or similar item to prevent drain water pressure from knocking the hose out of the drain.
Posted on May 05, 2009
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