Question about Canon CanoScan 9900F Flatbed Scanner

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When I push the scan or file button I get a pop up that says "There is no application registered for this event". How do I get it to scan? I have a CanoScan9900f

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  • Lissa Nixon
    Lissa Nixon May 11, 2010

    Hi tobrien55 You don't have the software necessary for the scanning and probably the driver as well. Click on the link below.http://www.usa.canon.com/consumer/contro...

    Download the Driver
    Download the Software (Toolbox) . Make sure you select the correct Op system for the tool box
    Install the driver and the software
    Try a scani am quite sure, you will be successful this time. If this answer is helpful, please give a rating. Have a good day luciana44

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  • 292 Answers

Hi tobrien55
You don't have the software necessary for the scanning and probably the driver as well.
Click on the link below.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=8743

  • Download the Driver
  • Download the Software (Toolbox) . Make sure you select the correct Op system for the tool box
  • Install the driver and the software
  • Try a scan
i am quite sure, you will be successful this time.
If this answer is helpful, please give a rating.
Have a good day
luciana44

Posted on Nov 15, 2009

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1 Answer

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Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
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Selecting a Response to Commands from the Operation Panel
You can specify a response resulting from pressing the <Color Start> or <Black Start> button on the machine. Setting the response with MP Navigator allows you to scan documents easily.
Important:
With network connection, only MP Navigator can be launched. Configure the settings accordingly.
With USB connection, with Windows XP, the program selection dialog box will be displayed the first time you press the <Color Start> or <Black Start> button on the machine, as shown below. Select 'MP Navigator', select the 'Always use this program for this action' checkbox, and then click 'OK'. By specifying this setting, selecting any scan mode launches MP Navigator, and the selected action will be performed.
2bdd44c.jpg
alwaysuse.gif
1. Click the Windows 'Start' button, then click 'Control Panel' (Non-Windows XP: click the 'Start' button, then click 'Settings' -> 'Control Panel').

2. In the resulting window, click 'Printers and Other Hardware', then click (or double-click) 'Scanners and Cameras'.

3. Right-click the scanner icon for the machine, then click 'Properties'.

4. On the 'Events' tab, in 'Actions', specify the setting to launch MP Navigator. Specify 'MP Navigator Ver2.1' for 'Select an event' and for all events. (Windows 98/Windows 2000: Select an event in 'Scanner events' and specify 'MP Navigator Ver2.1' for 'Send to this application'.) If the settings are already configured to launch MP Navigator, click 'Cancel' to exit.
1a2907c.jpg
Important:
If MP Navigator is not set as the program to launch, you will need to select an application to launch each time you press the <Color Start>/<Black Start> button.

5. Click 'OK'. Windows 2000 only: Restart your computer.

Setting actions for the <Color Start> and <Black Start> buttons with MP Navigator

MP Navigator enables you to specify the response resulting from pressing the <Color Start> or <Black Start> button on the machine. You can specify the response individually for each event.

1. On the Windows desktop, double-click 'MP Navigator 2.1'. Alternatively, click '(All) Programs' from the <Start> button on the Windows taskbar, point to 'Canon Utilities', then 'MP Navigator 2.1'. Then click 'MP Navigator 2.1'.
MP Navigator opens

2. Click 'Preferences', and specify settings in the Color Button and Black Button tabs to determine the response resulting from pressing the <Color Start> or <Black Start> button on the machine.
3ad6e6d.jpg
3. Select 'Event', and configure the settings in 'Actions'.
e1ed3b1.jpg
4. Click 'OK'. The operation will be performed according to the scan mode settings when you press the <Color Start> or <Black Start> button on the machine

Color Button/Black Button Tabs

The Color Button and Black Button tabs allow you to configure the following settings. Click 'Color Button' or 'Black Button' to open the corresponding tab. Setting items are identical in both tabs.
28e5332.jpg

The following scan modes are available from the operation panel on the machine:
Save to PC Save the captured image data on your computer. Save as PDF file Save the captured image data as PDF files on your computer. Attach to E-mail Attach the captured image data to e-mail. Open with application Open the captured image data with the selected application
Action:

The setting items vary by event.

I hope it helps!!!

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