Question about Pantech Matrix Cell Phone

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"Smartchip not provisioned MM # 2" What does this mean???

I have a Pantech Matrix and every time i turn it on there is a message that says " Smartchip Not provisioned MM #2" then i cant put minutes on my phone or call out it says emergency calls only i have tried everything and dont know what else to do please help

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  • Anonymous Mar 25, 2014

    I will not be on my phone the the screen will light up saying " phone not allowed MM#6"

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Your smartchip apparently isn't active with your cellphone service company. Are you certain that the chip you have installed in the phone is the one that your cell service gave you currently? You mentioned putting minutes on your phone, so I'm assuming you have a pre-paid plan. You must have a smartchip that's specifically set up for that type of service.

Posted on Nov 19, 2009

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