Download this file: http://www.sendspace.com/file/0mc3km
This is the firmware update utility for Sanca c140 (c100 series) devices.
There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.
1. Download the attached file and save it on the desktop. (the player should not be attached to the computer at this point) 2. Double click the file to run it. 3. Accept the license agreement. 4. Remove the battery from the mp3 player. 5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode). 6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation. 7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button. 8. Click the Update button, and then click OK to the message that comes up. 9. Wait until the upgrade finishes, then unplug the device. 10. Put the battery back in, and turn on the player. 11. Hopefully the update will be performed, then choose English for the language when prompted. 12. Check if the issue is resolved.
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Please connect and check all the donwloaded files on the player and if there are faulty corrupt files that are loaded which seems to HANG the player. You can use a scan or even try to reload after removing all the files which can confirm. Please check the format of the files loaded- music files.
It has a virus, could be, try reformatting the mp3 in dos, or better yet windows 98, simply the file system of you mp3 player is corrupted. after reformatting it in DOS mode, you can now reformat it in windows and then load songs.
When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
I suggest that you reset the Player and try. If the issue persists, you may have to backup all the songs and perform format. Format will delete all the contents in the player and later you can transfer the required songs.
To reset, keep the player on and press the reset button near the strap hole. To format, please select Settings, Common settings and select format. NOTE: take a backup before formatting and also don't format using the computer
Double check and ensure that these songs you are trying to play are compatible formats for the Samsung Yepp. This device supports MP3, and WMA formats. This would explain why the songs won't properly load as well as why the device hangs on the file transfer. This is common for it because in the process of file transfer it does "interpreting" this is a process in which the language readable by the computer such as MP3(Windows) is changed to MP3(Samsung) because they can't fit that operating system on their device it has to read it differently. If this did not solve your problem, please leave a comment and I will get back to you as soon as I can and hopefully resolve your problem =)