Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Outgoing fax Not sure how to hook my telephone line up to HP 6110

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Re: Outgoing fax

Plug the phone cord from the wall into the port marke "line" and not "phone".

Posted on Jan 09, 2008

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Can't receive fax' do you set it up to receive...thank you


In the HP Solution Center, click Settings, point to Fax Settings & Setup,
and then click Fax Setup Wizard.

After you have connected the phone cord to the port labeled 1-LINE, run the
fax test again to make sure it passes and the HP All-in-One is ready for faxing.
Try to send or receive a test fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

Scenario 2

If you are not using a distinctive ring service, check to make sure that the
Distinctive Ring feature on the HP All-in-One is set to All Rings. For
information, see Change the answer ring pattern for distinctive ringing.
? If Auto Answer is set to Off, you will need to receive faxes manually;
otherwise, the HP All-in-One will not receive the fax. For information on
receiving faxes manually, see Receive a fax manually.
? If you have a voice mail service at the same phone number you use for fax
calls, you must receive faxes manually, not automatically. This means that
you must be available to respond in person to incoming fax calls. For
information on setting up the HP All-in-One when you have a voice mail
service, see Fax setup. For information on receiving faxes manually, see
Receive a fax manually.
? If you have a computer dial-up modem on the same phone line with the
HP All-in-One, check to make sure that the software that came with your
modem is not set to receive faxes automatically. Modems that are set up to
receive faxes automatically take over the phone line to receive all incoming
faxes, which prevents the HP All-in-One from receiving fax calls.
HP Officejet 6300 All-in-One series
User Guide
Note Some digital answering machines might not retain the
recorded silence at the end of your outgoing message. Play back
your outgoing message to check.
If the HP All-in-One shares the same phone line with other types of phone
equipment, such as an answering machine, a computer dial-up modem, or a
multi-port switch box, the fax signal level might be reduced. The signal level
can also be reduced if you use a splitter or connect extra cables to extend
the length of your phone. A reduced fax signal can cause problems during
fax reception.
To find out if other equipment is causing a problem, disconnect everything
except the HP All-in-One from the phone line, and then try to receive a fax. If
you can receive faxes successfully without the other equipment, one or more
pieces of the other equipment is causing problems; try adding them back one
at a time and receiving a fax each time, until you identify which equipment is
causing the problem.
If you have a special ring pattern for your fax phone number (using a
distinctive ring service through your telephone company), make sure that the
If you have an answering machine on the same phone line with the HP All-in-
One, you might have one of the following problems:
- Your answering machine might not be set up properly with the HP All-in-
- Your outgoing message might be too long or too loud to allow the HP All-
in-One to detect fax tones, and the sending fax machine might
- Your answering machine might not have enough quiet time after your
outgoing message to allow the HP All-in-One to detect fax tones. This
problem is most common with digital answering machines.
The following actions might help solve these problems:
- When you have an answering machine on the same phone line you use
for fax calls, try connecting the answering machine directly to the HP All-
in-One as described in Fax setup.
- Make sure the HP All-in-One is set to receive faxes automatically. For
information on setting up the HP All-in-One to receive faxes
automatically, see Set the answer mode.
- Make sure the Rings to Answer setting is set to a greater number of
rings than the answering machine. For more information, see Set the
number of rings before answering.
- Disconnect the answering machine and then try receiving a fax. If faxing
is successful without the answering machine, the answering machine
might be causing the problem.
- Reconnect the answering machine and record your outgoing message
again. Record a message that is approximately 10 seconds in duration.
Speak slowly and at a low volume when recording your message. Leave
at least 5 seconds of silence at the end of the voice message. There
should be no background noise when recording this silent time. Try to
receive a fax again.

Scenario 3

The HP All-in-One might be dialing too fast or too soon. You might need to
insert some pauses in the number sequence. For example, if you need to
access an outside line before dialing the phone number, insert a pause
following the access number. If your number is 95555555, and 9 accesses
an outside line, you might insert pauses as follows: 9-555-5555. To enter a
pause in the fax number you are typing, press Redial/Pause, or press the
Space (#) button repeatedly, until a dash (-) appears on the display.
You can also send the fax using monitor dialing. This enables you to listen to
the phone line as you dial. You can set the pace of your dialing and respond
to prompts as you dial. For more information, see Send a fax using monitor
? The number you entered when sending the fax is not in the proper format or
the receiving fax machine is having problems. To check this, try calling the
fax number from a telephone and listen for fax tones. If you cannot hear fax
tones, the receiving fax machine might not be turned on or connected, or a
voice mail service could be interfering with the recipient's phone line. You
can also ask the recipient to check the receiving fax machine for any

Dec 03, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

We cannot dial out when sending a fax. You can hear the line open but no dialing tone. Any ideas?

  1. Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
  2. Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
  3. Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
  4. Try sending and receiving faxes on a different fax line.
  5. Try using a different telephone cord.
  6. Have the phone company test your line for static or noise problems.
  7. Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly.

Nov 26, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Need manual for connecting fax to phone line and computer


* one telephone-wire from wall-outlet to port on FAX labelled "line" or "telco";

* one telephone-wire from port labelled "phone" (or an icon of a telephone) to the port on your computer's modem labelled "tel" or "telco" (if your modem has more than just one port).

So, "incoming" telephone-calls go the FAX, to be "answered" by the FAX, while "outgoing" dial-up-Internet connections from your computer's modem "pass-through" the FAX, and to to the wall-port, and further along to the Internet Service Provider.


1 Answer


Just a plain telephone cord, plug it in. Go into setup and setup your fax name and number that will appear on the fax your sending. Set the number of rings before answering. Place a test fax call to some fax machine.
  1. Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
  2. When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Consult the user manual that came with the product for proper setup and configuration.

May 10, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I have a HP officejet 6110 all-in-one and I cannot fax a document. It works but i had to hook my new PC and I might have gotten my phone wires crossed. I am using modem high speed internet and I was able...





Nov 11, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do I fix an "error 442" on the fax part of my hp 6110 all-in-one

Per HP:


An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).


Try the fax at a different time when telephone line conditions have improved.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Setup fax machine with new telephone number

no change is needed for incoming faxes (it your new number) and the person (s) on the outgoing side will see the new number just connect it correctly and happy faxing

Mar 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Unable to use Fax machine with cable company telephone.

You don't have the cable plugged into the "telephone" jack instead of the "line" jack on the machine do you?

Mar 13, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

My hp officejet v40xi says off hook when I try to send a fax. I hear not dial tone. can you help me I am using sbcglobal service

It will say 'off the hook' if the line is in use. There should be dial tone on the line before you can fax something.


Mar 06, 2009 | HP Printers & Copiers

1 Answer

Will not send faxes

Make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to add a telephone to the fax. If it is connected properly, try calling your fax from a cell phone and see if it answers. If the fax answers, hang up and press the HOOK button on your fax and use the fax keypad to call your cell. If the cell rings, answer the call and listen for the fax machine tones. If you hear the fax on the cell, you may have to change your machines TRANSMIT or DIALING settings.

Jul 30, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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