When I pull the hose out to use an attachment, there is no suction with the hose. Also, the vacuum will stop when the handle is upright and start again when I pull the handle back to vacuum. I'm not sure if I am getting much suction from the rollers because I don't seem to have much in the container after vacuuming.
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Make sure that the vacuum cleaner is in the fully upright position as there is a slide 'gate' thet directs suction to either the vacuum head or to the handle section depending as to which section you wish to use. In the upright position, you shoud be able to hear the vacuum at the handle where the attachments connect. If you still have vacuum at floor level, check the action of this gate. The actuating mechanism may be broken. Cheers Bob
We've had our DC41 for 4 months now and suddenly noticed no suction at the base as well. Base motor works fine.Thought I'd take one last look before sending in for repair. At the base of the attachment hose near the motor is a small red tab. I depressed it and pulled the entire hose off the motor. Sure enough inside was a eyeliner pencil our daughter had unknowingly vacuumed up. I couldn't see it just peering the length of the hose. Even with a flashlight. You don't see mention of the small red tab but it allows you to see close up rather than peering down the hose if something is lodged near the motor. Apparently this pencil prevented the internal hardware to switch from wand to base suction when the handle is reclined in floor vacuum mode. These vacuums have strong suction and they will pull up the oddest things! Hope this helps!!
1: A vacuum pulls air through the bag, then through the tube attachment and
then through the base (with the spinning agitator brush).
2:Check for signs of suction. Remove the tube attachment from its cradle
and, after turning on the vacuum, put your hand to the end of the tube.
Is there any suction at all? If there is a little bit of suction then
you may have a clogged air tube.
3:Check the vacuum bag. It may be very full. If it is then remove the bag
and replace it with a new bag. Check the suction power again. Has the
4:Check the tube attachment. Completely remove it from the vacuum. You
usually have to twist and pull the tube attachment out of place at the
point where it connects to the back of the vacuum. Check the suction
power again. This time you place your hand on the vacuum right where the
tube used to come out of the back of the vacuum. Has the suction
5:If the suction power has improved then you probably have a clogged tube.
Dog hair, people hair, leaves and more can get lodged in the tube
slowly over time and then suddenly block the tube completely.
6:Clean the tube by first trying to shake the debris out of the tube. If
this does not work then go outside and run a hose through the tube. Use a
pressure nozzle if you have one. Run the hose through one end of the
tube. Then run it through the other end. Repeat until the debris is
disloged. Dry the tube and then reattach to the vacuum.
7:Has suction power improved or returned to normal power? If yes then you
can stop reading now. If not then read on.
8:Check the air hose in the base of the vacuum. This hose is usually
pretty short and you can see if there is any blockage. If you see
blockage then try to remove it. You may need to reach into the hose with
a tool (like a screw driver or something long).
9:Has suction power improved or returned to normal power? If yes then you
can stop reading now. If not then read on.
10:If you made it to this step then you may have a problem with the motor
on your vacuum. If this is the case then you will need to take the
vacuum in to a repair shop.
Things you will need : 1 Philips screw driver 1 flat head screw driver
# Always unplug electrical devices before you work on them.
# Never work on electrical devices around water or when you are wet.
Hi, I had the same problem with my Eureka vacuum cleaner. I don't have the problem with the beater bar, but I had the problem with the attachment hose not getting any suction. I found out that I was putting attachment on the wrong end of the hose. The end that you use in the front. Don't how I got that confused because it always worked before. Hope this helps with the hose part of the problem.
We have the same vacuum & had the same problem. As the vacuum ages & the hose is periodically removed from the nozzle to use with the attachments, the white switch, adjacent to the nozzle connection, wears. If the hose is not fully reinserted or if the attachment notches are inadvertently aligned with the white stitch, the agitator may not work reliably. Assuring the hose is fully inserted, with the locking notches away from the switch has eliminated this problem with our vacuum cleaner.
Check the hose for a blockage. If you remove the hose, if there is suction at the point where the hose hooks to the back of the vac, then the hose is clogged. If no suction there, check filters, make sure they are clean.
Here is what we did to fix the problem of our vacuum having no suction.
We unscrewed the three screws on the back and took the hose off of the vacuum. Then we took the hose outside and put the water hose through the vacuum hose and turned on the water. After about 30 second the water pushed through a dust bunny the size of a fist and a marker. Basically, the vacuum did not have suction because the hose was clogged with dust, etc. After reassembling the vacuum, it worked just fine.
I've had this problem. On the lower left side of the vacuum you need to make sure that is completely attached. Pull the part with the arrow button up and push the compartment down. This will allow suction to continue