Driver download (by 19 users)

i have bought the same w375 from net10 ... and had the same problem when trying to conect it to my computer... i stormed my brain downloading software after software for this phone to realise that is net10 who &*$@*# us in the *** and wont allow the usb conection. my advice also : if all u want is to talk with a good plan ..net10+ motorola w375 is good deal.. but for anything ..literally ANYTHING else... suckssssssss !!! (now i feel better :)

I am trying the exact same steps to connect my phone. I am failing at step 4. Raysagem: Do you get some kind of message on the phone to press "Yes" or you are talking about pressing the green button on the phone (ie. select button)? I am connecting to a windows XP PC. After step 3, I get prompts to install driver for USB device. Can you elaborate on the install for USB device at step 4? Are you using the USA Net10 phone by any chance?

Thanks

i think that the best solution for this problem is to THROW THE PHONE IN THE TRASH...i have downloaded every driver available but none of them work. my solution was to text the photos to another phone so i could transfer them to the computer. nothing else seems to work...best advice is dont buy this phone

If you're with Net10, the reason it;s not working is because Net10 have de-activated USB connectivity (other than USB charging, for which you'll need the driver from the Motorola website which is far from easy to install if you don't know what you're doing, and don't expect any help from Motorola). I don't know if this is because Net10 want you to pay to transfer your photos out (because of course you can email or MMS them out of your phone, at your own expense) or because they do not want to field the inevitable compliants that arise when customers realise that this phone's memory is ridiculously tiny (half a MB) - not enough for a single mp3 and barely enough for a few images.

No, It fails on step 3. The phone never prompts me to use it as a portable USB storage device.

Got my Mother's w375 downloading to xp by downloading the usb charging driver from here.........

http://direct.motorola.com/Hellomoto/uk/support/SoftwaresNDrivers.asp

have had no problems on xp, now have to see if it will work on vista........

on MAC it works fine : just make sure to flip it open before plugging it in and when it asks you 'connect as a storage device?', say yes, and then you can access it from your MAC.... GOOD LUCK to the rest of you who're not lucky enough to have it that easy ... cheers 

I have just succeed to follow the above 8 steps to download the pics in W375 into WinXP.

There should be noted in The Point 3 "From the home screen, attach one end of the Motorola Original Enhanced USB cable to your phone and the other end to a USB port on your computer.", it should better make it reverse pluging, i.e. plug the USB port on your computer first and then plug the the Motorola Original Enhanced USB cable to your phone.

Then the rest can be done with the above steps ：）