Question about Archos 504 500870 Digital Media Player

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Keeps shutting down.

I just got this maybe a year ago, but i've only used it maybe 3 times. When I turn it on, it stays on for like 3 seconds, and then says shutting down. It's plugged up to my computer charging, so it shouldn't be the battery. Help!

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  • Anonymous Jan 24, 2008

    Exactly the same problem. Don't know what to do because no icon comes up on my mac.

  • betterbuys Jan 28, 2008

    I just posted this same question on the 40gig forum (not sure which gig mine is). Are you have the same wording coming up on your screen as I am? Please read below:

    My unit runs fine as long as it is running with it's power cord plugged in. As soon as you unplug the cord or try to power the unit portable, the following comes up after the Archos wording appears on the screen: "! Shutting Down" and then it immediatly shuts itself off!

    I have charged it many hours and then checked the battery and it shows a charged reading, so I don't believe this is a battery issue.

  • realgoatboy Feb 12, 2008

    Exactly the same problem - 5th Archos I've owned, they are lovely but prone to "shutting down" problems (3 of mine have done this) - I'll never get another: dont know if the battery is at fault - anyone any ideas?

  • Dmitriy Kuznetsov
    Dmitriy Kuznetsov Jul 13, 2008

    I've got the same problem. I've even tried to press a reset button )
    Charging it for hours doesn't help, it shuts down even while the cable is plugged.
    Still trying to think anything up. I'll write back if something new will appear.
    By the way, it doesn't shut down while in recovery mode. May be formatting HDD can help..

  • Anonymous Apr 03, 2009

    Thank you
    I had the same problem but your solution fixed it.. thanks!



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The solution is found! There's no need to format your HDD
- Unplug the battery;
- Press and hold the reset button for 20-25 sec;
- Put the battery back to it's place;
- Charge your device (when you plug the cable in, it turns on (note that a blinking lightning icon appears on the charging indicator), then it turns off with it's "shutting down" message, dont pay attention on this, just let it charge for about 10-15 minutes (note that the CHG bulb won't be lit));
- Turn on your device. The CHG bulb is lit, Archos doesn't shut down
- Enjoy

Posted on Jul 22, 2008

  • Dmitriy Kuznetsov
    Dmitriy Kuznetsov Jul 24, 2008

    This happens because the charge indicator "gets mad" and sais to archos that the battery is full and it won't charge. But actually there is no charge in the battery, so it has nothing to do but to shut down.

  • juniorgilber
    juniorgilber Jul 31, 2012

    how do i take out the battery in the 1st place?


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Sounds silly, but, the batt takes forever to charge. i mean for every gb. figuar an 1/2 hr to charge batt. the batt will change color as it fills. hope this will help, nan11

Posted on Feb 13, 2008


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