Question about GE JE1390 Microwave Oven

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When i press the door latch release the door does not open and the unit turns on. I have turned off the breaker.

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  • GE Master
  • 19,396 Answers

Hi.


This happens usually because one of the door latch solenoids are faulty, and the door lock does not release.

In some case the timer board is faulty.

Turn on again , and see if this does reset the fault.

Try also holding down the On/Clear button for about five or ten seconds.

If still no luck the oven must be taken apart to test the switches in the door lock mechanism. This are located inside the oven, not inside the door.

Testing is done using a multimeter to read impedance on door lock switches, testing wiring harness.

If you want to call a repairman you can use the number listed on the owners manual.

Here parts and diagrams for your Oven, please click.

Regards.


Posted on Nov 14, 2009

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Viking Microwave door latch


Try pushing in on the door while pressing the door release latch;
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Third option is use a suction cup, maybe from a GPS device on the glass portion of the door, pulling on it while you depress the door latch....let me know any problems or if I can help anymore.

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For a breaker to trip, you have to have an over voltage condition that is usually referred to as a short. Since your unit works in the cook cycle and only trips the circuit breaker when you open the door the short has to be in the door latch switch or reset circuit. So it wouldn't be that hard to repair, but since it is 7 years old and not the most energy efficient unit, if you aren't able do the repair yourself, then I would replace it!

You can get an idea of how hard the repair would be by going to the searspartsdirect.com web site and putting in the model # off the ID TAG. Then look for the door latch assembly and that will give you an idea of the cost of the parts and get an idea of how hard it is to replace.

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Can not open the door in microwave the release button springs seem to not working can that be fixed. Have opened the release button but cannot see the problem


Do not pry the door open since there is an easier remedy which will lead you in the direction that you need to fix your problem. Take the cover off after you disconnect the power to it. Once you have taken the cover off (only a few screws) you will be able to see the two latches that hold the door closed and the link that opens both of them. You can just lift both latches at the same time and it will open. After you have done that take a good look and press in on the open door button and you will see where you have the problem of the door hanging. That button should push a linkage that pushes up on both latches at once to open the door. It is spring loaded so that it comes back down so that when you close the door it will hold the door close.You need to take the cover off the microwave so that you can pull both of the latches that hold the door closed up. When you push the button in it engages a linkage that pushes both taches up at the same time to open the door. It is springloaded and will come back down during normal operation to hold the door closed when you close it again. That area is where your problem is. By looking at what happens when you press the open door button you should be able to readily see where the problem lies in that linkage

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Frigidaire wall bake oven (door opens with hinges on left) won't unlock after cleaning. Turned current off and back on with no results. Fan runs as in cleaning cycle, but door won't open.


If after self cleaning cycle the over door is not getting open.Then in some cases the door latch gets locked and this latch stops functioning so the door does not get open.In this case the front door assembly has to be disassembled and the door latch,it has to be manually triggered/pushed by a screw driver or any such object.So the door latch releases the door to get open.Then refit the parts and check,if the door latch is not functioning as it should be.Then the door latch assembly has to be replaced.After self cleaning,many a times the door latches gets overheated and its connections gets short internally.This is noticed by many other users too.In some cases door latch just gets blocked and triggering it with screw driver,makes it function properly.So disassemble the door and see the condition of door latch.This will help you to decide whether its just locked or got faulty.------------If its got faulty and you require door latch part,then you can get it from the online sites like www.repairclinic.com or from searspartsdirect site.
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Chances are the rear of the door button and/or the face of the door open lever is worn enough that it will not actuate properly.

On a counter top model, the outer cover will need to be removed to diagnose and repair this. On an over-the-range model, only the control panel needs to be removed.

Please unplug the oven first.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Good luck

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This model appears to be a counter top model (if not, please reply back, since procedure differs).

You will first need to unplug the unit and remove the outer cover.

Then you'll be able to see inside where the door open button presses on the release lever, which lifts up the hook-like projections (latches) on the door so that the door will open.

Usually the part that breaks is the release lever.

You can find helpful exploded views for similar models (such as the GT4185) here, but your best bet is to call the number at that site.

We're happy to help and we appreciate your thoughtful rating of our answer.

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