Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Installed replacement Icemaker but will not dump new ice...

We purchased a replacement ice maker from Sears parts and installed it..
The water comes out the seperator rotated around ... the ice froze but the ice will not dump in the holding tray..

Any Suggestions.... we have taken it out and put it back in several times but it still does not turn to dump the ice....

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  • 27 Answers

Either your freezer is not cold enough or you got a defective ice maker. It needs to be 15 degrees or colder to make ice. The water may be frooze but not cold enough to close the internal thermostat inside the ice maker. If your freezer is colder that 15 degrees, take the ice maker back to Sears, you got a lemon. Good luck!, Mack

Posted on Jan 08, 2008

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Posted on Jan 02, 2017

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Hope this helps.

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