Question about Epson ACULASER CX11NF All-In-One Printer

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Shadow/duplicate printing We have this multi-function machine in our office. When printing from a computer we occasionally get shadows on the page. It duplicates the same text or image 4 times on one page, but they are lighter than the original. Also we get a lot of excess toner on the back of each page. I tried cleaning the head, which didn't help. I also ran 3 prints with one character each to try and clean the toner issue, per the Epson user guide. Those prints were clean on the back, but had the duplication issue and anything we print with more than that singular character has the excess toner. We have already had the photoconductor replaced and it did absolutely nothing to solve the issue. I suspect it may be the 'compatible cartridges' that we are using.

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Re: Shadow/duplicate printing

In computer goto printer setting mode and uncheck option
toner saving mode and check out for dark or light effect

Posted on Feb 25, 2008

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