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Normally it happens when one key is being pressed permanently (due to stuck keypad or water damage) the none of other keys will work except red one. Please examine your phone physically if there any key is stuck.. especially volume or camera buttons. If every things is ok then its worth paying a visit to nearest phone repairing shop, either full service or keypad or Keypad IC replacement will solve the problem
download the set of programs from that link i sent you, if u hav installed drivers for ur v3 as yet, jus plug in the cable n folow the prompts n select the folder called p2k drivers, afer that restart ur pc, install rds lite 2.4 n plug ur fone back in n browse for the small in the the key pad folder n flash ur fone... that shud fix ur keypad issue