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I have a Scientific Atlanta 3250HD cable box that loses sound everytime a channel is changed. The box must be rebooted to get the sound back each time. I have no problems with the 4250HD boxes. Any solution?

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Did you call Scientific Atlanta to find out if this could be a software issue in their box, or if there is a failure occurring?
I have had cable boxes do similar things to what you are describing. It turned out to be the box was defective and had to be changed. They were not serviceable. I believe these cable boxes were made by Scientific Atlanta.

Jerry G.

Posted on Nov 14, 2009

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  5. When the correct time display is on the Scientific Atlanta box, THEN power on box and problems should be solved. An alternate way to reboot box is to simply unplug unit from power supply and replugging it in. Simply powering it on and off with the POWER ON button will not solve anything.
  6. On a Motorola box and/or DVR, the easy VOL+ VOL- and INFO will not work to reboot. Remove AC power plug from wall socket and wait 30 seconds to a minute while box is powered ON. Plug back in to wall socket.Box will "do it's own thing" and power itself on on it's own after the cycle has been successful (30 - 60 seconds) and the box should power itself back to the ON without you doing anything. Time will not display on Motorola"General Instrument boxes unless you set it up to do so in the settings mode.
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