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I have a samsung alias with a bad esn, and another one with good esn, can you switch the esn's on these two phones?

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Thank you for your email. If you switched the NAM to NAM2 you will need to calculate the code. Listed below are the steps on how to do so:
1.Obtain the Hexadecimal ESN of the phone. The ESN should be printed on the sticker on the back of the phone, under the battery. The Hexadecimal ESN is the one with letters and numbers.
2.Open Windows calculator by going to Start -> Run -> type in "calc", then click OK
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3.Click on Hex and type in the Hex ESN
4.Click on Dec for the decimal conversion and use the last four digits for the code on the handset
5.Once the code is entered and the menu can be accessed, switch the NAM to NAM1

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