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Emachine T6216 Automatically Shuts down

This past summer our emachine would shut down by itself. I took it to the store and they indicated that they couldn't get the problem to repeat, but that the computer may get hot and shut down by itself and that an external fan may help. The computer would still shut down periodically on its own. I just got my T6216 back from the shop. It was in a reboot loop. The Techs removed Norton Internet Security and the Webroot Spy Software because they sometimes cause problems together and installed AntiVir Personal Edition and AVG Spyware. This morning, I turned on the computer and left the room while the virus protection software updated. 30 minutes later I came back and the computer was in sleep mode. When I moved the mouse to start it up again, the computer shut down. Are all of these problems related? Should I have a new fan or powersupply installed? Thanks

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  • Michael29 Jan 08, 2008

    Thank you very much. I will try it and let you know how it works. Michael

  • debbieA Jan 20, 2008

    same issue here. cpu shuts down sometimes in secs sometimes will run longer. have dumped all useless programs when able , not a power problem . what do i do to fix this

  • joe schmo 99 May 19, 2008

    My friends emachine will stay on for a few minutes and shut down. To me it seems like a power supply issue or heating issue...all the fans seem to work and I have unhooked the Hard Drive and it still shuts off. I have tried to do a fresh install of windows.....and it will not make it through the setup.......Is it a chip problem or a power supply issue?

  • Anonymous Jun 16, 2008

    I am having the similar problem with my T6216 e-machine. At first it was shutting down in stand-by. I had just installed the service pack 3 so thought it might be related. So I uninstalled it but still had the same problem. Then it started shutting down in the middle of a game etc. I contacted e-machine and they said to remove programs from the start up menu. No help. I will run approximatly 3 hours and shut down(no error message) Will not restart for about 20 minutes. My son who knows about computers has checked setting etc. but is ready to take it apart and check the hardware when he has time. Have not been happy with e-machine. Had to replace the motherboard at the one year mark and this machine is only 2 years old Has anyone found an answer as to what is going on with this model?

  • dbspergin Aug 01, 2008

    my moms pc did this to, got hot and goes into protection mode and shuts down, i temperarally fixed this with removeing the side pannel and putting a household box fan running on hi on it.
    im orderibng a hioutput fan and am positive that it will help.
    gl



  • Anonymous Aug 07, 2008

    monitor goes to sleep on it's own

  • Anonymous Mar 26, 2014

    I start the machine and the next thing I know it will shut down on it own. The only thing I did was to put on a new system fan. The next thing I know it would start shutting down after I turn it on.

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Hello Michael,

I had a customer come in to the shop with their eMachine with the same problem as you. These are the steps I took to solve the problem;

1) Clean out the computer with compressed air. Including the power supply.
2) I booted into Safe Mode w/ Network and downloaded
(a) ccleaner, http://www.filehippo.com/download_ccleaner/
(b) Jkdefrag, http://www.kessels.com/Jkdefrag/
(c) Spybot S&D, http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10122137.html?tag=pop.software&cdlPid=10861988
(d) AVG, http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=pop.software&cdlPid=10861654
All of these are free programs and they work very well.
3) At the same time as you downloan, check the System Properties to make sure all of the ram and other components are being used. You can find this at "Start", "Control Panel", "System", "General Tab".
4) I uninstalled Nortn (everthing)
5) Load the Spybot S&D and run it.

At this point I found the problem, it was a Trojen.

6) Load AVG & ccleaner and run them.

Restart the computer and away you go.

Please let me know if this works. advancedinternetcafe@yahoo.com

Posted on Aug 05, 2008

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Hi MIchael,

Before I start replacing hardware, I would boot to safemode, and let it run that way to see of the problem repeats. In Safemode, a lot of drivers and software that may be causing the problem won't start up.

As soon as your start your machine, tap the F8 key about twice a second. This should bring up a screen with several options. Select Safemode. You will get some warning, so just click yes on those. Your screen will look really strange, since your video drivers won't install. Let it run like that for a few hours. BTW, you won't have internet.
If that still reboots, or shuts down, chance are good it a hardware issue. Might be your Heatsink on the cpu is too dirty to cool, but the techs you took it to should have cleaned that.
Get back with us, and post how that works please.
You can also right click on My Computer>Manage>Event Viewer and look thru the different catagories. Look for issues with red marks on them. To read them, just click on them. This may give you idea what is failing.
A issues that is random is hard to troubleshoot.
Good Luck!

Posted on Jan 08, 2008

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