Does anyone know where I can get the MAX-UPPER FUSER ROLLER. Xante Customer Service claims they do not sell this roller alone but tech support claims they do. I just want the part so I don't have to spend $650 on a brand new fuser unit that I don't need. THANKS!
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Maybe you have problems with the upper fuser roller, open the back door and try to see the upper fuser roller and lower pressure roller if you see any wrinkles or damage in any of the rollers that's is the problem, you can replace them just the upper fuser roller and the lower pressure roller but it will need advanced skills, the other option is change all fuser assembly but at higher price
If the mark is persistent on each page and repetitive with very precise spacing, you need to determine which roller it's coming from. It could be coming from the transfer roller, before the fuser, the fuser itself, or the fuser pressure roller. Measure the spacing distance of the mark(s), then measure the diameter of the 3 above mnetioned rollers, multiply by pi (3.14159265) and compare the results to determine exactly which roller is causing the issue, then replace that particular roller. Hopefully it's not the fuser as you'd be better-off replacing the fuser film (main fuser roller lining). The fuser and pressure roller are a pain to source, and run abou $65+ for the pressure roller, and about $90+ for the fuser, not to mention this 2 last rollers will take about 1-1.5 hours to replace. They are not hard to replace using common tools. Don't forget to locate the printer service manual over the internet first.
Hello, The fuser or fuser roller is what actually bonds or melt the toner on to your paper. There is probably some type of temperature sensor, that senses the temperature of the fuser. If its not hot enough or just plain dead, it will give out an alarm similar to what your getting. You probably need to replace the fuser unit. You have a lower fuser and an upper fuser. You might be able to get away with just replacing the upper roller. The roller has a heating element inside and that's what probably defective. Hope this Helps Thank You for your feedback
HI i think you have a bad upper fuser roller thats why the paper rolled up with it or maybe there are finge clow are not good first of all just remove paper and just clean the upper fuser roller with fuser oil if yours fuser roller and finger clow are not damaged it will work fine enjoy
The transfer belt cleanning blade is under the transfer belt.Remove 2 screw and change it.The bias transfer roller is mounted in two bushings,remove the bushings and 2 springs.The fuser unit : upper fuser roller,lower fuser roller and the cleaning rollers.