Question about LG Washing Machines

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Started washing 2 pairs of sneakers in the machine and then after awhile it just starts making a broken gear sound and the drum doesnt spin. it seems to start at first then it starts making noise and does not spin. I have to drain the water to get it to open and it will never finish the cycle. it stays on the time left no matter how long I wait. Wondering if has anything to do with the shoes or just a coincidence.

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  • zulova Nov 14, 2009

    if i start the cycle again it will start spinning then it will stop and grind again without it spinning. I did not take the laces off but they were short.

  • zulova Nov 14, 2009

    the washer is a front laoder LG wm2277

  • zulova Nov 14, 2009

    that's exactly what I hear is crunching sounds

  • zulova Nov 14, 2009

    i have full warranty on the washer and one is coming out, I just wanted to know if I was able to fix it now instead of waiting, Thanks

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  • LG Master
  • 4,806 Answers

Hi,

If you can hear the motor going but the drum is not spinning then there is a possibility that the belt has snapped or has come off the fly wheel.

There is also the possibility that the sneakers have caused this.

Did you take the laces out of the sneakers?

Posted on Nov 14, 2009

  • 1 more comment 
  • Lee Hodgson
    Lee Hodgson Nov 14, 2009

    Hi,

    From the sound that you are describing i am in no doubt that the bearings have gone.

    If its the front bearings then you will notice that the drum will have dropped a little at the front.

    If its the back bearings then you will hear crunching noises. Either way the balancing of the drum is interrupted so the cycle will stop.
    Some washing machines will complete a wash cycle but won't spin off because of the balancing sensor.

    I recommend that you have an engineer take a look at the machine.

    The bearings are not that expensive to replace but you need a special wrench to unscrew the bolt from the fly wheel, this why you may need an engineer to replace them for you.



    Regards.


  • Lee Hodgson
    Lee Hodgson Nov 14, 2009

    Yes,

    The crunching sounds you are hearing are the smashed bearings grinding against the bearing ring.

    I think you are going to have to call an engineer.


  • Lee Hodgson
    Lee Hodgson Nov 14, 2009

    Hi,

    It's highly unlikely that you are going to be able to fix the problem yourself unless you had the correct wrench for the job.

    Not only that some machines have to be completely disassembled so the drum itself can be extracted from the top of the machine to get to the fly wheel and the holding bolt.

    I don't recommend that you try fixing the problem yourself as you may void the warranty costing you a small fortune.

    I suggest you wait for the engineer to come and repair the problem for you. That way if there are any underlying problems that have not surfaced yet the engineer will be able to repair that/them too.



    Regards.




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