Question about GE JVM1650 1000 Watts Microwave Oven
Our 2 yr. old GE microwave, Mod#JVM1650WH01 has a problem. It will run for about 2 seconds, then shut off and we have to reset clock, date, etc. Sometimes that works, sometimes I'd like to throw a hammer through it! This happened a few times right after we got it, and then it worked okay for about 1 1/2 years. Now it's doing it again, only this time it's very hard to recover! I think this product is defective and hope that GE will stand behind it.
This is often due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.
If your magnetron was recently replaced, it may have loose mounting nuts or bolts or the wire mesh RF gasket was not installed or got pinched.
It may also need a new high-voltage diode and stirrer, and the cavity may be affected.
GE had a campaign (but not a recall, mind you!) covering several models.
Details are in their bulletin at http://22.214.171.124/mwd/ge_mw_mag_kit_bulletin.pdf
The parts kit (that GE used to pay for) is part # WB27X10489 and is shown in the photo here:
If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
You say this is only 2 years old? I thought these models were much older... GE may cover it, but you'll have to contact them.
GE Customer Service is at http://www.geappliances.com/service_and_support/contact/
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Jan 13, 2008
I had the same problem in my 2005 JVM1650BH01 (balck). The solution posted by Guest (Sep 26, 2008) worked for me. Protecting the control panel via static bag. You can open the control panel by remving the grill at the top.
Posted on Dec 12, 2008
Don't buy any GE products, I also have the same problem. Less then two years old already had the Megatron replaced after 6 months
Posted on Sep 10, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 24, 2018 | GE Microwave Ovens
Jan 12, 2014 | GE Microwave Ovens
Apr 03, 2012 | GE Profile Spacemaker 1.8 Cu. Ft....
May 16, 2010 | GE JVM1860 Microwave Oven
Sep 12, 2009 | GE Profile Spacemaker 1.8 Cu. Ft....
Jun 14, 2017 | GE Spacemaker JVM1640SJ Microwave Oven
Mar 21, 2009 | Microwave Ovens
Jan 26, 2009 | GE JVM1630 Microwave Oven
Nov 16, 2008 | GE Spacemaker JVM1640SJ Microwave Oven
809 people viewed this question
Usually answered in minutes!