Question about Amazon Kindle 2

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The kindle screen is frozen on the sleep mode, the battery is fully charged but when I plug the kindle into an outlet the charge indication light does not iluminate.

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  • Anonymous Mar 19, 2014

    Kindle has a red stripe at one end & will not recharge, it's frozen

  • Anonymous Mar 28, 2014

    its fully charged but won't turn on except for a faint light..

  • Anonymous Apr 01, 2014

    I took my Kindle off 'airplane mode' in order to download a few books...but nothing happened!! When I realized it was frozen, I tried shutting it down & turning it back on again, but nothing changed. Then I tried choosing one of the books to open, but again nothing happened but an error message. HELP!!

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Try a different charger. If that fails too, you have a logic board issue. AmazonThe kindle screen is frozen on the sleep mode, the - 2_bing.gif should give you a replacement. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Posted on Jun 09, 2010

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Related Questions:

1 Answer

How can I tell if my kindle is charging?


When your Kindle is charging, a lightning bolt appears on the battery icon at the top of the Home screen. The indicator light on the bottom edge of your device turns amber while the battery is charging and green when it is fully charged. If you don't see a light, your Kindle is not charging.

Amazon.co.uk Help: Charge the Battery

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201241710

Nov 29, 2016 | Tablets & eReaders

1 Answer

How do i know my kindle is fully charged


It is supposed to turn green when fully charged. There is also a battery charge indicator on screen.

http://www.amazon.com/gp/help/customer/display.html?nodeId=200728630#battery

Jan 19, 2012 | Amazon Kindle Wireless Reading Device

1 Answer

After charging my lindle on my laptop i cant switch it on


Try charging it with the electrical wall plug-in.
I read in some Kindle reviews on Amazon that charging through USB ports on a computer doesn't always work.
Did you get a green light that indicated the battery was fully charged?

Dec 26, 2011 | Amazon Kindle 1

1 Answer

Battery will not charge


Follow these steps if the Kindle battery is not charging:
  1. Connect Kindle to a different outlet.
  2. Verify the charge light at the base of the Kindle is on.
  3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart." Is the charge light on? Contact Customer Service.
  4. Is the charge light off? AC adapter needs to be replaced.
  5. Contact customer service for in-warranty options.
Follow these steps if the Kindle Battery is not holding a charge:
  1. Turn wireless off and fully charge your Kindle.
  2. With wireless turned off, Kindle battery life should be:
    At least 7 days
  3. If battery lasts less than the time frame given above, contact customer service.
If none of this helps, or you need to contact Customer Service here are the numbers:
In the United States: 1-866-321-8851 Outside the United States: 1-206-266-0927
Thank you.

Mar 03, 2011 | Amazon Kindle Wireless Reading Device

2 Answers

Kindle not working. It will not turn on blank screen


Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.

Feb 21, 2011 | Amazon Kindle DX 3rd Generation

1 Answer

My kindle has frozen


Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Jan 21, 2011 | Amazon Kindle 3 WiFi

2 Answers

When I picked up my Kindle to read it today, the screen was on and frozen. I tried to turn the page and nothing happened. I tried turning it on and off and nothing happened. My husband held the power...


Your husband switched the device off. If you give the power switch a short nudge only, it goes in and out of "stand-by" mode, it is not really switched off.


Try to slide and hold the power switch again, until after the power light blinks three times. Should happe after ~5 seconds of holding. The Kindle should restart now --- takes about a minute, but you will see a progress bar to keep you happy during the delay.

Jan 11, 2011 | Amazon Kindle Wireless Reading Device

2 Answers

My amazon kindle screen is frozen on the right hand upper corner. The rest of the screen is still fine and works but that corner is frozen.


Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Jan 02, 2011 | Amazon Kindle 2

1 Answer

My kindle is frozen. I cannot reach my home page. I am stuck between the last thing I was reading and the kindle store and I cannot go anywhere else. It has been like this for 3 days.


Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Dec 15, 2010 | Amazon Kindle Wireless Reading Device

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