Question about Gateway E-2000 Deluxe PC Desktop

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Sound/video The sound and video streams are not synchronized. I have windows XP set up.It's a Gateway Model E3110-333

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  • stevob101 Jan 09, 2008

    I am an old senior citizen and am not sure how I can get more RAM, what do I need to do?

  • stevob101 Jan 09, 2008

    I did as you said and it shows I have 224 meg ram

  • stevob101 Jan 09, 2008

    Yes all videos are like that. I like to watch the movie trailers and Fox news videos and they are all the same. And yes I watch youtube videos too.

  • stevob101 Jan 09, 2008

    Oh yes I am on broadband DSL

  • stevob101 Jan 10, 2008

    Thank you for your help. I bought my PC from another person and he had bought it from someone else. I think it's a 1998 model. It works just fine doing everything else it's suppose to do,just can't get the video and sound to sync.. I'll be looking for your help if you can find anything else. Again thanks for your time and effort. Steve



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Hi Stev,

Chances are 99% that the issue is not your machine, but either the video itself, or your internet if you are watching from a place like Youtubes. One thing you can try doing is making sure no other programs are open. Since we don't know the specs of your machine, more ram may help. Reason is, if the ram if full, the data has to be swapped to your harddrive. Your Video card has it owns ram, to buffer with, but most sound cards don't have much ram, if any.

Hope that helps!

Posted on Jan 08, 2008

  • 1 more comment 
  • Brad Gaston Jan 09, 2008

    Hi Stevo,

    Did come research on the web. The E3100-33 was a P2, that came with 64 meg ram, and doesn't meet the minimum specs for XP. The heading for the problem lists a E2000. The E3110-333, from what I can find was limited to 128 meg ram, which is just barely enough to fire up XP.

    Can you right click on My Computer>Properties and under the General tab, see how much ram you have. Should be the last line.


  • Brad Gaston Jan 09, 2008

    That should support XP and alllow a decent speed, Stevo. What are you using to view the videos? Are you watching online, like Youtubes, or some other source? If it is online, like Youtubes, and you are on dialup, that could be an issue. If you are on bigh speed, like broadband, we can move on. Are all videos like that, out of synch?

  • Brad Gaston Jan 09, 2008

    Hi Stevo,,

    I would guess that your PC is pushed pretty hard running XP. That is an older machine. Much as I dislike "solving" an issue this way, I would suggest you upgrade to a newer machine. Sorry I can be more help, but the info I found says the E3110-33 is a P2 machine, and may not have the power to work well with video. The only other suggestion I would have is to replace your video card, for one with more ram. You machine had 256 meg, 224 because you video card is using 32 meg. I am not sure upgrading your ram, and video card would solve the problem. Let me do some more checking around, with some elder geeks, and see if any of them have any idea.



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