Question about Canon imageRUNNER 5020 Copier

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5020i error code E000001-0000

Would you please tell me how to fix this error code? The copier says to turn off the main power switch. I did that, but am still receiving the error code. Thanks!!!

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  • chinhill Mar 01, 2008

    I meet the same problem.
    6020i error code E000001-0000, it is no useful to clear this err in sevice mode.

  • Anonymous Dec 07, 2008

    features for IR 5020i

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2 Answers

Turn on the copier and quickly press * (with the little head around it) then 2 and 8 at the same time, then the * again... this should put you in service mode. now press copier >funtcion>clear>err>ok. now turn the copier off and back on, If the code comes back call your service local service tech.

Posted on Jan 12, 2008

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