Question about HP OfficeJet 7310 All-In-One InkJet Printer

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After a paper jam, everytime I scan a document now, there is a blue streak on each page, how do I fix it? I suspect something internally needs cleaning, but don't want to damage the machine taking it apart.

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Posted on Nov 15, 2009

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How do I fix a dark streak down center of scanned document on HP laser jet 3330


Hello,

Lines and streaks are usually caused by ink or trash blocking the scanner pickup. You need to open the top of the scanner and clean the scanner glass. Here is a link to a guide that shows where to look for something blocking the sensor.

http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

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Canon imageclass D1120 printer says: feeder paper jam,


Hi Try this method


To "Settings/Registration Table"

You can specify the method for restarting scanning of documents when a paper jam occurs in the feeder.

For information on the optional products required to use this function, see "Optional Products Required for Each Function."


  1. Press b_in_add.gif(Settings/Registration) ? [Function Settings] ? [Common] ? [Scan Settings] ? [Feeder Jam Recovery Method].

  1. Select [From 1st Page] or [From Stopped Original] ? press [OK].

Details of each item are shown below.
[From 1st Page]: If a paper jam occurs in the feeder, scanning starts again from the first page of the document. [From Stopped Original]: If a paper jam occurs in the feeder, scanning starts again from the page of the document scanning was interrupted.

Jun 10, 2011 | Canon ImageCLASS D1120 All-In-One Laser...

1 Answer

My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

May 31, 2011 | Brother Office Equipment & Supplies

2 Answers

Am unable to use the feeder tray - it keeps saying paper jam. There is no jam -- something seems to be blocking the mobility of the paper. I have it on "office" use and the regular scan works one...


Hi,

Click on the link below and download the User guide which will help you solve the paper jam problem.
User Manual

The above link has complete information for your Epson Scanner.


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Dec 13, 2010 | Epson Perfection 4490 Office Flatbed...

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

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2 Answers

My Dell 1720dn constantly has paper jams. A


I am having the same problem, did this get resolved?

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1 Answer

Black streaks are appearing on printed page when scanning


Do the lines only show up if you use the document feeder? If so, there is something on the strip of glass where the page is scanned. Open the top to reveal the large glass area. Then open the part where the paper feeds in when using the document feeder. It will flip open from right to left. There are two pieces to this, so make sure you grasp it as low as possible. You should see a small strip of glass. Clean all the glass with a SOFT cloth. Don't spray any cleaner onto the glass, rather, spray it onto the cloth if you need any.

Good luck!

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