Try to remove the door. For the Kitchenaid, thereis a hinge on each side with a latch that flips up. Once the door is removed, remove all screws and you should be able to get at glass. Be very careful, the Kitchenaid had four panes of glass.
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The window is comprised of two pieces of tempered glass with a metal band seal around the outside. Because the metal and the glass have different rates of heat expansion, material expelled by baking items finds its way past the seal and in between the two pieces of glass. As a practical matter, it is better to live with the dirty window than to risk destroying the oven door to remove and clean it. Besides, if you were able to remove the window assembly how would you remove the metal seal, separate and clean both pieces of glass, and reassemble?
Since "open the oven" feels like an obvious answer, I'm going to assume you mean the interior side of glass on a double-paned window to your oven.
If this is the case, you are going to have to break the seal along the outer and inner windows to remove them. Unfortunately, without specifics on the oven's construction, this procedure could vary. I'm surprised the inside of the glass became dirty, which may lead to you finding a bad seal anyways which may need replacing.
The oven will not turn on the heat because it thinks the door is still open. It thinks the door is open because it has a sensor that gets pressed by the door when it closes (look around edges of oven that get covered when door closes) this sensor is wet, dirty or broken so when you close the door the sensor still says its open. Did you clean around the door with a wet cleaning fluid?
Look at the finish of the inside surface. If it looks dirty then it should be cleaned. You can use some foam products such as EasyOFF. Instructions are on the can. Follow them and don't breathe any of the fumes that propagate in the air. Keep a window open, just in case.
The inner window should be part of the outer window. The 2 are one piece. If the inner window on the inside is dirty, then the seal has been broken or the glass is cracked. You will have to replace the entire glass or just live with it being dirty.
in your manual the is a section about how to remove the oven door. after removing the outer panel is removed by a few phillips screws around perimeter, of panel perhaps 2 for handle need to be removed depending on model. not a terribly difficult task, but take time and youll be fine
umm. there will always be some assemblence of grease on the door glass, if its on the inner most panel and you can scrub it off, then i would reccomned using a razor blade lying flat to scrape it off, however if it has developed within the panel(s) of glass then the only remedy is to dissassmeble the door and glean them that way.. there was some conflict as to the age of your machine in your description, you say "3-hour cycle for the first use late last spring, if I remember correctly--whatever the directions said to do for the first time, a 4-hour cycle after Thanksgiving last fall and a 3-hour cycle for the second cleaning a couple of days ago since it wasn't very dirty"" so i cant be a mont old??? reason i say is that is the unit you purchased probably come with a pretty kickin warr and the manufacture will want ot make good on your issue if you cant resolve it, betterchance though if only 1 month not 11
all oven doors collect grease to some extent, depending on which pane of glass actually got dirty will determine how difficult it is. your owners manual shoudl describe how to remove the oven door, after that, layont it o nthe table and carefully reomving the screws from along bottom panel you should be able to ge tto your dirty glass, might take a few screws, just dissasmble slowly, dont overtigthen screws and above all remembrer how your taking apart for reassmbly
I continued a search and found a manual on line... simple process to turn on self-cleaning operation... close the door and set to "clean" ... timer on this model is automatic... runs for 3 1/2 hours.. fan continues for an additional 30 minutes ... open the door and the oven is clean. Thanks