Question about AT&T Lucent MLS-12D Phone
Hunt groups are set up by the service provider and not related to the phone system. In a 3 or 4 line hunt group, you're given a pilot number and 2 or 3 other lines. In some exchanges, you can dial any of the numbers and they will hunt to the rest of the numbers in the group....it's very rare. Instead, you must always dial the pilot number and each line is tested, with the first idle line being rung.
If your callers are getting a busy when the first line is busy and the other lines are idle, call the phone company and discuss your telephone plan. Tell them your lines won't hunt and they'll tell you why or fix it.
Posted on Nov 14, 2009
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Posted on Jan 02, 2017
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