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Hi, I bought a barcode scanner and own a Curves fitness. I use the barcode scanner to track member attendance. It's a metrologic 9500 barcode scanner. Go Figure is the software I'm using. The numbers from the keytags scan into word but not into Go Figure. Thanks

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  • susie1360 Nov 14, 2009

    Hi, I got an answer from one of the experts but when I called their referral the person couldn't help me. I'm looking for help programming a metrologic scanner to go figure software. Thanks.

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The scanner will need to be programmed for the ALT + F12 prefix or function in order to use the scanner with the iGo Figure program. Once programmed the scanner will scan in key tags and will be recognized in iGo Figure. Check the user guide for metrologic 9500 barcode scanner instructions. I hope this helps and good luck!
Hi, I bought a barcode - f119363.png

Posted on Nov 15, 2009

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You will most likely find that the format or length of the barcode that you are scanning does not match what is expected in Go Figure. You can check this out by sending and email to John Kelly at Go Figure Inc at swconsult@gofigureinc.com or phone / fax at 408-279-4860.

Posted on Nov 14, 2009

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  • Karl Wright
    Karl Wright Nov 14, 2009

    Lets try that again - sorry!



    Email: support@igofigure.com as you will need specific configuartion information but do not expect a great response. See below.


    From IGo



    Setting Up Your Scanner

    The iGo Figure scanner is already programmed and configured to work with the software – all you have to do is plug it in to the USB port. Other scanners may or may not work with the iGo Figure software; we do not support other scanners.

  • Karl Wright
    Karl Wright Nov 14, 2009

    Send me some additional info on what type and size of barcode you are using on your keytags etc and I will see what I can do for you. kw7157@yahoo.co.uk It should not be too difficult to achieve.

  • Karl Wright
    Karl Wright Nov 14, 2009

    Send me an email to kw7157@yahoo.co.uk with details of the barcode type and length that you are using for the keytags etc and I will see what I can do for you. This should not be too difficult to work out.

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