Question about HP LaserJet 5550 Printer

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Hi there, need your kind help. My Hp laserjet 5550 has a missing colour problem. Cyan is missing in the print out, giving rise to to blue and green colours being absent in print-outs. Scanner is confirmed ok. Cartridge is also ok. Thanks

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Cyan cartridge is OK, means that the display shows the level of toner in the cartridge, right? Then chip it is ok.
Try another cyan toner, the printer may be that it has broken the opening flap of the laser. Or check if the laser's flap cyan is blocked.

Posted on Nov 14, 2009

  • kusume thata rao Aug 17, 2011

    where can i find the laser flap

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