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Michele this is a software problem try to do full reset the device by *2767*3855# (default code is 0000 or 000000 or 00000000 or 1234), but before this make a backup, because it will delete all data.best of luck.
i've got the same problem with you. my phone wont respond to my commands everytime i charge my phone. sometimes it responds but would respond very slowly as if the interface is lagging. every now and then the phone would freeze and wont respond and wont turn off and only way to turn it off is by removing the battery. anyone else having similar problem? how to fix this?
whilst the phone is on take the back cover off and disconect the battery this should reset the phone , replace the battery and start as normal. Also the phone slows down if you have not deleted your text message inbox,sent box, deleted box so keep on top of that and clear your cookies if you been on the internet.