Question about Janome Memory Craft 10000
This must be wrong. As long as you have the dongle, and its an original one. Janome should swap it for a new one. You might have to pay for the exchange but it should be aloot cheeper than buying a new.
If not, send me an email on tonje (at) tonje . no and I will give you a good price for a new Digitizer Pro v.2.0
Posted on Feb 23, 2008
Unfortunately Janome does not recognise Internet sales as licensed dealership sales. Had it been bought and registered via a recognised dealer you might have stood a better chance of recieving a replacement. Having said that, support now seems heavily biased towards the latest digitising suite, Digitiser Pro/mb. I have to say a much better program all round than the bug ridden 10000, not one of Wilcoms best efforts. You can purchase the upgrade via a dealer it comes with a new dongle.
Posted on May 20, 2008
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