Question about Acer 7720G-602G50MN C2D 2.2/2/500/17/VHewlett Packard PC Desktop
1st Check to see if you have power (hit the eject button on the DVD writer). If not then you have a physical problem with the drive. If external DVD then reseat the power connections from the wall and to the drive (also reseat the USB cable from both ends). If internal drive then you would have to make sure the power is plugged in well (i doubt this problem as it almost never happens on an internal drive). If you still have no power for an eject, then you will have to get a replacement drive.
If it does eject, then check the Device Manager (right click "My Computer", select properties, Select the Hardware Tab, Click the "Device Manager" button) to see if your drive shows up. There should be a plus sign or minus sign (+)(-) in front of "DVD/CD-ROM drives". Click the plus sign if you have one, otherwise you should see your DVD writer here. If there is a "red X" on the drive, right-click it and then select "enable". Then your DVD should be active.
Otherwise if you have power and it is already in the device manager, then it is a problem with your Power Producer program and you will need to reinstall it or use another program (which you can find here http://www.thefreecountry.com/utilities/dvdcdburning.shtml) Hope this helps, Best Regards, -md
Posted on Nov 14, 2009
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Posted on Jan 02, 2017
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