Question about GE GSH22KGR Side by Side Refrigerator

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I have a GE GZH22KGRB that is no longer as cold as it should be. Both Fridge and Freezer are working but poorly. I do have some frost build up on the back of the freezer. Defrost Thermostat?

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  • mikeo01 Nov 14, 2009

    it is a gsh22hgrb...no blue plug with three wires. no plug with 3 wires.

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  • GE Master
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Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board ( you already know , since you changed it ) . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10101 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off at the set temp .

Posted on Nov 14, 2009

  • Mike Smith
    Mike Smith Nov 15, 2009

    Did you remove the small panel behind the refrig ?

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Hotpoint Future fridge freezer - freezer working well but top of the back of the fridge has a large build up of ice ??? And doesn't appear to be keeping the food cold enough


here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.

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One of the most common problems with freezers is their tendency to build up a thick level of frost and ice that can disrupt performance. The ice can form on the hoses and cause the fan to freeze up. While you want the freezer to be cold, too much ice is not good for the freezer or the food inside it. There are multiple reasons a freezer could start to develop frost buildup.

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Frost can build up in the freezer if there are too many items inside of it. Air cannot properly circulate around the freezer, so the areas with the sitting cold air can freeze the moisture. Frost continues to build up and accumulate, which then allows it to spread. If food is stocked up near the fan, cold air can't get past it, and the fan itself could develop frost to the point where it freezes and stops working entirely. This can be prevented by not overstocking the freezer and by evenly distributing food throughout.

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The freezer should have a thermostat that regulates how cold it gets. If the temperature is set at too low of a setting, the freezer kicks into high gear, the air freezes outright and frost quickly builds up. Adjusting the thermostat to a higher temperature or level can counteract this problem, but you may need to de-thaw the freezer to eliminate the frost that has already built up inside.

Keeping the Fridge Door Open
Many people keep their fridge door open for extended periods of time while they examine the contents inside to see what they want to eat. This can contribute to frost buildup in the freezer, because the fridge is taking in a lot of warm air during this process and the fan pushes it up into the freezer. The moisture in that air is then quickly frozen, and ice can build up substantially as a result. The longer the fridge door is held open, the more likely this can occur, so the best solution is to only keep the fridge open for short intervals and then to not open the door again for a while.
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The problem you describe is that your defrost circuit has failed. The fridge should stop the compressor periodically and turn on the defrost heater to melt the frost buildup. Since the frost in building up on your coils, the fan can't blow the cold air into the fridge compartment. It defrost is controlled by a module that turns on the heater. Most of these failures have to do with the defrost heating element burning out. It can be replaced by someone who has some mechanical ability.

The coil and heater is located in the back of the freezer compartment behind the panel in the back. You can obtain parts from appliance repair outlet or online like appliancepartspros.com or repairclinic.com.

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I have a ge side by side fridge model number GSH22JFXL ww and the freezer is working great but the fridge is not cold at all.


If the freezer is working great and you don't have frost build up on your coils (this would be a defrost problem) and your fan is running in the freezer, then first check your control settings.

put both your freezer and refrigerator controls in the middle position. your refrigerator gets its cold air from the freezer. the freezer control is actually the thermostat control. this controls the compressor. the refrigerator control is basically an air damper that allows more or less air in from the freezer.

by placing both controls on 9, you may think that you are turning both controls wide open when you are actually making the compressor run longer yet the air damper is keeping that cold air mostly in the freezer.

allow 24 hours for stabilization

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if u have frost build up in the freezer it will affect the temperature
and it needs to defrost
problems could be
defrost timer.
thermostat.
terminator.
heater s.
unit problems (unlikely) if even frost coating.

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Your frost free is not defrosting properly. There should be no ice buildup in the freezer section. Frost in the freezer section stops air circulation to the refrigerator section.

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Yes, replace the defrost heater and melt the frost with a hair dryer which is blocking air flow over the evaporator. The frost blocked coils (behind the freezer wall ) results in very poor cooling.

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