Question about Epson Stylus Pro 9600 InkJet Printer

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Maintenance required 0040 code

Maintenance required 004, can anyone tell me what this code is for on my epson 9600. Wondering if this is for the cutter or something else

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Hello.

Your error code means the Pump/Cap/Cleaning assembly has reached the end of its life and will soon fail. This is a major replacement part and it is typically more cost effective to replace your printer rather than repair.

You can continue to print, but soon you will experience leaking ink, damaged hardware and poor prints.

Hope this helps.

Posted on Nov 14, 2009

  • Plotpro Aug 12, 2011

    Whoever commented before was trying to sell you a printer and doesnt know what they are talking about. Its a $100 part that is normal to chg and takes less than an hour by a tech, if he takes the time to clean and relubricate the system at the same time. This is the seal for your printheads, so less clogging, less nozzle checks, etc. Most routine of items on these printers and typically means the printer is due for a good cleaning. Can eliminate code by going into service mode and resetting life of the item, but well worth having it changed in ink waste alone.

  • Patrick Jul 16, 2013

    Hi! I agree with Plotpro, Professional Epson users make a lot of money with their printers and Epson reckon they can afford a bit extra for after sales and service. Home users don't have that kind of budget so resetting the counter and giving it a clean are the next best thing. After buying my slightly venerable (old) 9600 the heads were clogged from inactivity, I got some cleaning fluid fromhttp://www.americaninkjetsystems2.com/ and went a hell of a lot better, now I have no blocked nozzles at all. They were very friendly even though I only bought a couple of bottles of cheap cleaner from the other side of the world. I love my big Epson but their idea of worn out and my idea of word out are at slight divergence ! :)

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Service call error 00010040


Common Error Codes
00000101 The CR Motor reached it's end of life. 00010000 PF Encoder Check Error. 00010005 CR Motor is out of step. 00010014 Pressurising failure. 00010027 Pressure pump micro air-leak error. 00010040 Printing position error. 0001002D The cleaning unit reached it's end of life. 0001003F The Pressure Motor reached it's end of life.

Servicing Levels

Three levels of servicing are available and detailed below:
  1. Basic 0040 or 0001002D maintenance procedure: This will return your printer from either the 0040 or 0001002D error to a working state by replacing only the relevant maintenance items.
  2. Advanced 0040 / 0001002D maintenance procedure: As well as replacing the parts relating to the maintenance error additional adjustments such as bidirectional/unidirectional alignment, 980mm feed adjustment, firmware updating and a general clean will be performed.
  3. Overhaul: All maintenance items as well as the PF, CR motor and belt, cutter cap, pressure assembly and cutter solenoid will be replaced. A check for any design defects such as a defective cutter cap and a defective pressure lever will be performed and any parts will be replaced if necessary. All head and feed alignments will be performed as well as any required software updates and sensor verifications. A thorough clean will also be performed on the carriage area and the print head. When the procedures are complete a survey will be performed to better understand your requirements and any recommendations will be brought forward.
info.gifIt is recommended that if you have recently come into ownership of a second user Epson Stylus Pro 9800 then you should assume that the counter values or service life levels are incorrect and choose the most thorough procedure detailed above. The reason for this is an increasing number of printers being "reset" without the actual parts being replaced or inexperienced owners trying to repair or replace parts incorrectly. In one such case a part was removed and replaced incorrectly causing a serious ink leak which was luckily caught early due to the undertaking of an thorough maintenance procedure, but unfortunately extensive damage had already been caused to the chassis and maintenance tank area.

I copied the error code and put it in the search bar in a web browser and came up with the answer. In the future just google the codes and see what comes up. Also you can download a Field Repair Guide PDF and a Manual PDF from Epson's website too.

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004/ 009/ 014/ 023/ 024/ 025/ 026/ 027/ 030/ 032/ 033/ 034/ 035/ 036/ 037/ 038/ 039/ 040/ 041/ 042/ 043/ 045/ 046/ 049/ 053/ 116/ 135/ 147/ 177/ 179

0004 0009 0044 0135 0049 0051 0189 0053 0147 0039 0130 0227 0233 0250 0252 0254 0257 0265 0266 0310 0325 0456 0040 0041 0042 0021 0023 0024 0179 0045 0025 0027 0030 0032 0034 0035 0037

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Maintenance req 0040 on my epson stylus pro 9600 printer


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

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1 Answer

We have an EPSON STYLUS PRO 9600. We have received the msessage MAINTENANCE REQ 0040. Can you help us, please? Thank you very much.


The codes should be in the owners manual. Otherwise go to the web site in the support area. Type in the printer model then look for error codes support.

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Epson styllus pro 7800 service call error 0001002d.. help


http://www.largeformatrepairs.co.uk/technical/maintenance-error-code-0001002d.htm
This happens when you let the "maintenance req. 0040" go for to long. The machine turns itself of to prevent damage.


Solution: Call epson and they will give you the reset code. Cannot find these codes online so if you do call please post instructions
Please rate the answer........

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While powering up the printer, hold down the three leftmost
arrow buttons:

[left-arrow] [down-arrow] [up-arrow]

You will get a whole different set of menus.

Use the up/down arrow buttons to select the "Clear Counters" menu, then press the [right-arrow] button.

Use the up/down arrows to get to the maintenance tank entry... where you can clear its counter.

Then turn the power off, wait, then turn it on.

You can use this diagnostic startup to clear most of the counters (and their related maintenance codes).

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Service required error 0001002d


This happens when you let the "maintenance req. 0040" go for to long. The machine turns itself of to prevent damage.

Solution: Call epson and they will give you the reset code. Cannot find these codes online so if you do call please post instructions

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Epson sp9600


aha and your printer is not functioning right now isnt it, or it is still operational, either way that error must be solve or you will never use your printer. this error means that your pump motor is near end about 5% of its life is left. here is the sure solution for your prob. turn off your printer then press the left, down arrow and enter simultaneously then power on the printer. inside initialize the sponge and cleaner then turn off and on your printer. note: you will have to replace your pump cap assy. if it is already poor in cleaning otherwise your printhead will suffer.

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