Question about Canon PIXMA MP760 All-In-One InkJet Printer

2 Answers

When I turn on printer I get a sound like a machine gun. Error message says "Error, Turn the machine off and on.

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  • kleinandcomp Nov 14, 2009

    Tried that several times. Print head will not engage. Tried removing print head and replacing and still no luck.

  • kleinandcomp Nov 14, 2009

    Tried moving head from side to side. Removed and replaced print head. Still same problem.

  • kleinandcomp Nov 14, 2009

    I discovered where the sound was coming from two gears on the right side of the printer were not engaging when the printer was turned on. There is a spring loaded lever that engages these gears when the printer is turned on. Apparently ink had leaked from a faulty cartridge and had deposited on the lever and somehow fouled its engageing the gears. I cleaned up as much of the ink as I could with a tissue and alcohol dipped Q-tips. When I turned the machine back on the head engaged. Thanks for steering me in the right direction. Your explanation led me to view the mechanism to identify the problem.

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  • Canon Master
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Hi I think the noise you are hearing is the head or carriage that moves up and down a silver bar trying to unsuccessfully move, turn the power off and see if you can manually move the carriage to the center, don't force it or pull it via cables. If you can move it check either side for paper smashed up against printer wall. Check for any obstruction in the carriage area, ensure all cartridges are secure.

Sometimes even after all this is checked and cleared the problem still exists, this is due to what is called an encoder strip getting stained or dirty. A encoder strip tells the printer where it is along the carriage and if this thin plastic strip that runs parr-ell to the shiny silver carriage bar, gets ink on it the printer cant read the spaces between the tiny lines that are printed on it, make sure this encoder strip (can be a wheel on some models) is spotless, I use metho and rag very gently on it, sometimes the ink stains the plastic beyond cleaning and needs to be replaced, mind you the cost of repairing any ink jet thes days is uneconomical.

hope this helps with your issue.

Cheers

Posted on Nov 14, 2009

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  • Master
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Hello.

Sounds like something is stuck, like the print head.

Give this a try: Power off the printer. Open the top of the printer and move the print head from the left to the right. Power the printer on, again.

Hope this helps.

Posted on Nov 14, 2009

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