Question about Tomtom GO GPS Receiver

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I have a Tom Tom One XL which will not turn on at all. The screen remains blank. If attached to the computer the green light on the front glows very dimly and will not light up properly. The device will not connect to the computer. Is this a 'dead' battery? I have opened the device and the battery shows about 6.5 volts. I have tried the reset button.

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  • ray_kingcomb Nov 14, 2009

    Thanks. I have let it stand for over 30 mins already hoping it would revive. I only tried the reset button from its current unresponsive state in the hope it might do something. Looks like I need to head for the Tom Tom service centre next.

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  • Master
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When you did the soft reset did you remove it from the PC conection and remove the Memory Card and turn it on before pressing the reset button? Leave it in the dock and connect to the PC and let it stand for 30 mins beofre attempting to turn it on. Then try to turn it on and see if the PC recognises it. The unit should operate. If not then you will need to contact TomTom support for advidce on where to get the TT serviced.

Posted on Nov 14, 2009

  • Karl Wright
    Karl Wright Nov 14, 2009

    Unfortunately yes!

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